Buncha Buncha

The food is nice, but the customer service was terrible. The owner forced us to pay all together, but another staff there was happy with splitting the bill. And later the owner blamed me for letting the other staff to split the bill and tried to charge extra money for splitting the bill and explaining the staff was new. The owner lady here is simply too keen for money to lose her loyal customer.

Awful experience today. I came for lunch at 1:30pm, the restaurant was not too crowded. Ordered my food, but after 45 mins of waiting, nothing came. Asked the staff and she looked so confused when I ask about my order, saw her go back and check for my order and process to turn on the burner. I guess they absolutely forgot my order. Asked for refund, the other staff asked ‘How much did you pay’ (he didn’t even bother to look for the receipt), gave my money back with a poker face with no explanation or apology. I often come here for grilled pork vermicelli and lovely owner but now maybe not anymore.

Honestly the worst Viet place I've been to. We Vietnamese take pride in our cooking, culture and hospitality - this place did no showcase any of these values. Initially when we were ordering, we explained that we were in a rush due to errands and the cashier did not advise us of how long it would take. It took close to an hour for the food to come out and by then we had to quickly finish our food and leave. When asked how much longer it would take 30 minutes in - she rudely asked if I have never been here before (implying that I probably don't know anything about Viet food). Not to mention, the tofu was soggy - which its not supposed to be. There was minimal vermicelli and barely any herbs to compliment the mains. We got two Bun Dau Mam Tom - which both traditionally has sliced pork and was advertised as such. They completely forgot to put pork on the dish. My family and I will not be back a second time.

Very authentic Vietnamese food. The team here definitely put in a lot of effort to make quality food and it really shows. Great bun cha, great pho and great bun dau mam tom. Also would highly recommend their mango avocado smoothie. Great pricing, very good value. Cash only venue. Parking can be a be tricky on weekends but conveniently located in stones corner. If you're dining in, leave time to lounge around because they do take a long time to serve the food. Takeaway is great and fast tho.

I ordered 1 bahn mi and 2 spring rolls. After 30 minutes they hand me the bahn mi and say I have to wait for the spring rolls. Another 10 minutes and it still wasn't done and everyone in the dining area had been served their food before my takeaway. Even when they sat down after I arrived. The server didn't communicate what was happening and didn't apologise. I'm never ever going back. How pathetic. They only had 3 tables as well. They weren't busy. NEVER EVER GO HERE