Domino's Pizza

I can’t fault this Dominos, staff are highly experienced in customer service... If they fault for any reason , simply call and speak to the manager, the issue will certainly be resolved... no need to leave negative feedback . Thanks guys for a speedy delivery tonight. Pizza is full of toppings , deserts delicious... can not fault you.. 5 stars guys...

I ordered 3 pizzas for delivery by dominos at The Gap. Seriously ..... this is how one of my three pizzas turned up. DON’T BUY PIZZAS FROM THIS STORE. This isn’t the first time I’ve had an issue with dominoes at The Gap but I can guarantee it will be the last time. I’m never returning to your store. Rather spend my $40 per order elsewhere.

I ordered 3 pizzas and a solo drink. I got given 2 pizzas and a Pepsi. The receipt had the 2 pizzas and the Pepsi on it however no one in my family drinks Pepsi or likes the supreme pizza they gave us. I’m unsure how the receipt had it because the words “Pepsi” and “supreme” and “2 pizzas” did NOT come out of my mouth

I don't usually give bad reviews. I used to be a store manager for Domino's, so I understand it can be busy. The food is never the issue but, the customer service needs serious work. I let the poor service slide the first time, but my experience returned tonight so I have to share. The first time I went, there were maybe two other customers in the store waiting. It took longer than a minute for anyone to even acknowledge me. They all turned and looked at me, then continued their conversation. The makers then proceeded to BUMP MY ORDER off the make screen without even making it. It wasn't until the pizza was due to come out of the oven that anyone noticed. Again, I didn't say anything because I was giving the benefit of the doubt. But I received no apology for the wait just a "it shouldn't be long" as my order was being placed into the oven while the customer screen said my order was ready. Tonight, I came in. There were three people standing around the cut bench, they all looked at me, But no one said anything and they kept talking. Again, it was over a minute until anyone even said "hello". After receiving a greeting, I waited another long while at the counter. Eventually the cutter said "you're all right, yeah?" And I advised that I hadn't ordered. I get the social distancing at present, but you don't need to come near me to acknowledge me. Also, there was only one order on the make screen so I don't really think it's good enough that I had to wait over a minute just to be acknowledged. I don't need to be served straight away, but is common courtesy to greet someone quickly and efficiently, especially in customer focused roles. There we no other customers in store. It upsets me to write this, because I am team Domino's and I try to support as often as I can. But the customer service skills need serious work.