Dragonfly Cafe

One of our meals was great, ( the waffles) but its a fairly simple direction of sunny side up for eggs & they come out fried. In regards to the host who greeted us, he came off as quite abrupt & a little rude. And it didn't appear to be that busy. this may have been a one off experience though as I've never been before. The setting was lovely, located inside a nursery.

Horrendous. One of our waiters argued with us after we asked 5 times for water to be brought out for us over a 45 minute period. The water was just sitting next to the counter and I even asked if I could just grab a bottle myself (third time asking) whilst I was up ordering and was told ‘oh no we will bring it out’. When asked again the waiter said ‘bringing out water isn’t my priority’ and was completely rude and when said I didn’t really need his attitude with my breakfast he continued to argue with me, should not be serving as a waiter. I have worked in hospitality and retail before and you DO NOT argue with a customer openly like this and act so rude, not a word of apology about the water, just kept arguing with us that is was busy and brining us water wasn’t his priority, stood at our table for a good few minutes arguing. It was not that busy and our food took forever to come out and was cold in the end, so not sure what his first priority even was if not the food or water? It also took longer for the coffee to arrive than the food. The cafe is also not cheap, you are paying top dollar for what? For it to take a very long time, get cold food, have your waiter argue with you and not even get basic bottled water. Complained to the manager who also didn’t seem to care and made up a bunch of excuses. Definitely avoid.