Ginga Sushi Bar & Dining

Ginga was really average. The Karaage was a poor imitation of Japanese cuisine, looking more like basic fried chicken. The chicken terriyaki was overcooked to the point of being dry. The servers failed to bring over tap water after it was requested with the order. I wonder rid they even like their jobs.

The service here is absolutely AWFUL!! My partner and I went to have dinner there tonight (Thursday 2 Jan) and asked for a table in the booth rather than a table on the train and the waitress staff with a boyish look seemed obviously annoyed and gave me an attitude and told me those tables are reserved. We left around the time they're closed and those tables were still available the whole time. Anyway, I'm not really surprised as waitstaffs weren't Japanese. Meals are average, my curry was a bit sweet but my partner enjoyed his meal. So overall service needs BIG IMPROVEMENT!!!

Me and my husband ate here tonight and it was awful in every way. The service was so bad. There was barely anything on the train going around and the 2 items we took off the train were pork buns and dim sums and both were stone cold and disgusting! We then ordered and received our order fairly promptly however the miso soup I ordered was lukewarm at best. The sushi was bland and made without care and they forgot items off of our order as they guy who took our order did not write any of it down. When we complained about the pork buns and din sums being cold off the train they said they regularly check items on the train and did not offer to remedy the issue. I’m pretty sure that practise goes against safe food standards! I would not recommend going here. I’ve been many times to Ginga in south bank and they were much better. Steer clear of the Carindale one. They just don’t care about you or their food! Spend your money elsewhere!