Chubby's Cheesesteak

Ok family came here on a Saturday night and it was basically empty...that was the first red flag. I ignored it because I have eaten here in the past like 2 years ago. Our total was like $75.00 for a family of 4. And I was so disappointed. I don't complain so I just sucked it up. I will never order from here again. I felt like I was just throwing gmy money away. They shouldn't even call it a "Philly". I am so un happy.

Customer service from staff was poor. I ordered the "Philly steak cheese meal". Meat does not taste or look like steak to me. Not the best sandwhich and probably at the lowest end in my opinion. The bread was extremely dry even with mayo, the meat had some flavor that was not good. The meat, onions and peppers were not cooked at order. It taste like it was premade and terrible idea. The sandwhich was not steaming hot and I dined in. The fries are the only thing I can say that pretty good. For this to be a cheese steak place. Smdh. It does not live up to a real cheese steak. Two thumb down. It was a waste of my money and I will never come back to this samdwhich shop. Do NOT RECOMMEND!

Horrible, just horrible!!! Don't eat here. Tried for the first time on door dash. First off they changed there name on door dash to Burger MKE because they know people don't like this place. I ordered 2 burgers, with Angus beef patties and some toppings. The pictures are what I received. Attached are also pictures of the receipt I received with the bag. So the orders were entered correctly. Just made completely wrong! They were both black bean veggie burger patties and the toppings were both way off too, like gyro meat????? Who would get a veggie Pattie with gyro meat? I called the restaurant, and they were very much less then helpful they told me there was nothing they could do and refused to give me my money back or even just make the order right! They swindled me out of over $30! If you want to give your money away and not get the right food then this is the place for you. Please just go somewhere else. And hopefully they close this place.

I would give this place no stars. I ordered a chicken dinner that was burned and very dried out due to old grease. After driving 20 minutes to return my order, I was told I was not able to get a refund. The staff was very rude and did not want to see the policy that I pulled up online. The online policy stated that if you are not satisfied with your order and it is returned in it’s original container, you may get a refund. Long story short because I did not want to argue back and forth. My order was remade with the same quality as it was previously. Chicken taste like fish and it was very dry again. Looking at the other reviews, I now understand why this location has only 3 stars. I’m waiting for a response from Corporate.