Annie 88 Express

I spent over ten minutes on the phone trying to explain what I wanted to order which was a small shrimp w. fries & the lady abruptly said “we dont do that! we dont do that! sorry I cant take this order!” when a majority of chinese spots do actually do that. she didnt even ask if I wanted to do the shrimp and fries separately and kept getting loud on the phone. I hung up cause I was losing my patience. It shouldn’t be that difficult to order something so simple, and Im confused as to why shrimp and fries isnt an option when its an option everywhere else. very complicated for some takeout food but okay.

Not everyone's "local" Chinese restaurant is the bomb, but Annie's 88 Express most certainly is. I have a soft spot for the owner, Annie who originally had her first restaurant one block up on Nostrand for almost 20yrs. She shut down took a break and started again, because she missed us, her neighborhood peeps. That's a Real staple in our Crow Hill/Crown Heights community! The menu at Annie's 88 Express has stepped up, with lots of healthy options. The sit-down area is quaint and always clean. The kitchen is clean and they work fast as a team and the prices are right for the amount of food you receive. Even the delivery is tight to your door and timely.

Best Chinese food spot in crown heights, Annie been in the area for more than 20 years, the food is good, consistent and the newer location is clean as far as the customer eyes can see. Delivery is fast, orders are fast. Don’t take it personal when it sounds like the lady is yelling at you over the phone, when you see her in person you’ll see that’s just her speaking voice lol ... I don’t go anywhere else! This place is it for Chinese food.

Food is alright almost always crowded definitely on of the priciest Chinese food take out yet far from the best tasting. I definitely think it's a location thing it's close proximity 2 the train might account 4 the crowd or maybe my taste buds have a little more variety cause this is far from my favorite place but if needed I will stop and order a quick thing or 2

This place only survives because of lack of knowledge and people not using apps like grubhub or seamless. There are SOOO many better options in the neighborhood. I struggle sometimes because the other places have a longer wait time but patience is a virtue. I don't plan to eat here again. They've consistently messed up my order (the lady ALWAYS repeats it but it still comes wrong) - missing iced tea or shrimp roll or something.

My order was late. The food is normally decent but this time it was not good at all. I barely ate any and when I called to complain no one answered the phone. I called back the next day and the lady that answered told me I should've called earlier to complain and just throw the food away because there's nothing she could do. No refund or exchange. They just lost a loyal customer. Get some customer service skills and learn how to treat people!