Sorrento Cafe

Excellent coffee and the service is impeccable. The brunette waitress always seems to be working, doing something. Credit to the manager. For the amount of time I see him spending with each of the girls, trying to better their knowledge. This place is run really tight knit, and the young team of three down the front seem to all have a working relationship. Don't leave here without getting Ads to make you one of Brunswick's best coffees. Will not disappoint :)

Owner seems very temperamental. One day he wants to be hospitable, the next he doesn't want to know you. Noticed that when it seems busy, he feels the need to come down to the front and "help" not realising that his stress radiates through to his staff members causing further stress and confusion as well as making customers feel uncomfortable throughout the cafe. I've been coming here for a while now for my daily coffee and have seen Adam work through a variety of different scenarios. I understand that sometimes he may need help on the coffee machine, but I would rather wait the extra couple of minutes for one of his coffees rather than have a rushed coffee from the owner. The lady's who also work here, often make great coffees, however quality can certainly drop off if it's busy. From what I've noticed, the owner works out of the kitchen... I'm just saying, I think he should stay in there where his stress does not radiate through the cafe. Adam is no doubt the best barista in Brunswick. Regardless of how busy he is, he always has time for his customers. With the ability to multi-task he always seems to be able to work away efficiently by pushing out coffee or running meals on the floor. Always manages to network with customers as well as help his team in whichever department needs assistance. Overall, this place undeniably has the fastest service, and has the strongest, cheapest and in my opinion, BEST tasting coffee in the Brunswick area. Depending who's making it... Basing my 5 Star rating on my respects for the strong work ethic and attention to detail that is provided from Adam and the girls.

Say hi to the best barrista in Brunswick, not just for the coffees, but his outstanding customer service and front of house management. This cafe has retained it's old school mojo, it doesn't change simply to follow trends, yet continues to have a solid returning customer base, good food and excellent coffee. They have a winning combination in their customer service, and are happy to adjust orders to suit the individual whenever they can.