Bobawok

I almost can't fathom that I'm writing this but there was a mangled staple in my soup from Bobawok that pierced the inside of my cheek as I was eating. I always read the reviews when ordering from a new restaurant on Grubhub, and there was another customer "Shani" from 5/25/20 who claimed to have found staples in their fried rice... I thought given all the other positive reviews that perhaps the individual might be exaggerating, but it happened to me too! Stay FAR away from this restaurant! One order with staples is a horrible horrible mistake, but two times?? I'll let you decide if that's just a coincidence or not...

Everytime I go here, I get attitude that should not be there a tiny bit. This is our 10th time, or more, going here and each time the person behind the counter has zero customer service mentality. Look at the photos and tell me what is wrong with them? I have NEVER seen anything like this, not at Starbucks nor ar any other boba place. Fix your customer service attitude or close your doors.

Ordered delivery through door dash tonight, and it was the best Chinese food I’ve had in at least a year!! The prices were super affordable, the portions were great, and every item we ordered was super tasty. My husband is part Chinese, and grew up on his grandfathers cooking, he said this was possibly the best salt pork chop he’s ever had. Honestly, I can’t recommend them enough!! We had delivery, so I didn’t have the same negative customer service experiences others did, but I will be ordering again and again!

Review made on business. Cashier/ Barista Asian girl on Oct.2nd 2020- Cross contamination between flavors of boba powder and into creamer and such. Didn’t wash hands after handling money or other touching handles between fridge. Allowed more than 6 people in the restaurant to order at a time and then just hang out and wait. 0 stars for lack of safety and observation. Threw my drink out once I got home because of how dangerous this business runs.

My order came out to 22 dollars and that is listed on my receipt. When I checked my credit card t showed that the guy behind the counter entered it in as 27 dollars. I didn’t leave tip on the card transaction as I tipped with cash so it appears the guy tried to swindle himself an extra 5 bucks tip on the card. Don’t go here. On top of that the food was mediocre

Lived in Burbank for 5 years but never got to try this place until now. Didn't know what to expect from a hole-in-the-wall Chinese restaurant... But it didn't disappoint and I was actually pleasantly surprised. Got the Honey Walnut Shrimp with boba tea drinks and the veggie eggrolls, all of which rivaled most of the best Chinese food in downtown Burbank. Their Yinyang (coffee and milk tea) boba and their caramel milk tea were delightful. Service was nothing to write home about, but it's a far cry from anywhere close to the worst. Can't wait to get more tasty things from this place.

Ok, first of all, 5 stars is given because they are probably the best shot at milk tea and popcorn chicken(Taiwanese version) I can find in Burbank area. Having working in Burbank area for the past 8 years has not been easy for someone like me who's always on the look for some milk tea and popcorn chicken for a decent tea break.... I always get their green milk tea (or house milk tea) with grass jelly (yes they do have grass jelly, just ask! ) and an order of popcorn chicken. Not bad seriously, thus, the 5 stars. Their other items on the menu doesn't look too attractive but I will give them a try on other items and update my review.