Grill'd Manuka

Wow was very impressed, was expecting an average burger experience but was pleasantly surprised. I had a mini selection of three burgers ( great idea ) and they where so tasty and fresh all distinct from each other in there flavours . I paired that with a trio of chips platter each with there own individual dipping sauces , they were very fresh and the zucchini chips were particularly tasty My server was very pleasant and had a lovely attitude and was very attentive without being over bearing. Very professional approach to this whole experience and I shall return again soon.

Super rude service. We were served by a blonde guy with moustache on Thursday night and he was slamming on the table asking me if I was done with my order. The whole place stinks as the toilet door is right next to the sitting area. The floors are filthy and the burgers are soaking with grease and water from the carrots. Massive difference in quality and customer service from other Grill'd locations.

It was my first time to Grilld, and I enjoyed a beef brisket burger with zucchini chips and a ginger-lemon kombucha. Overall, a delicious burger that didn't need additional condiments. The chips were flavourful but a wee bit greasy. Staff were attentive and friendly, and the ambience was warm and inviting. Overall, a good experience.

Great burger, love the vegan and gluten free options available, especially the delicious zucchini chips, which I ate every bite of before thinking to take a picture. They were that good! Update: Needed more zucchini chips, and tried set potato today too, took the obligatory odorous photos this time! Don't drool on your screen!

Disenchanted would be the first word that come in mind to describe this venue after today visit. After sitting down for several minutes and being confused where the menus where. I decided to approach the staff member behind the counter and ask where the menus where. She seamed quite friendly but distracted from her job. The venue wasn't busy. I mentioned that both my partner and I where first timers in the venue within our brief conversation. The same female staff member took our order when we where ready and pleasantly helpful explaining that different buns where available plus what to do with the bottle caps which donated towards different charity's. Within our order we also asked for a bottle of water for the table. We did also purchase drinks also but it was about 33 degrees today. Both my partner and I had both been working outside today in the heat and still in work wear. Yet we had to ask twice for the water. The staff member did say quite loudly that the glasses available where dirty and to get clean ones to another staff member. Yet the bottle we received was clearly not clean and luke warm. We drank it anyways... The meal which was presented to use was not what I expected from an establishment like this. The burger was very nice but oddly placed on a long plate to the side with no sides or garnish just a half empty plate. Both burgers where of good quality but definitely nothing to rave about. Considering it seamed to specialise in burgers. We also got a share plate of 3 different types of chips. The staff member was very nice and let me choose other sauces as the "normal" ones all had added sugar and I am trying to avoid added sugar when possible within my diet. Unfortunately the chips where not fantastic. The sweet potato came out burnt. A staff member noticed me photographing them and may have over heard my partners and I discussion between us. Ask if the meals where ok. I made mention of the chips and they where replaced but the replacement chips where not much better either. I did like the avocado chips and the plain chips where very crunchy also. Overall I feel that the staff here may not have been properly trained in customer service. Most where very distracted from the few clients present and unaware what to do next. In the beginning of my review I used the word disenchanted for my description of the place. Which is the best word I feel could only describe my disappointment on today visit to this establishment. I was excited to see the sign out front stating healthy burgers and even when the food was brought over. Yet on closer inspection the illusion of a healthy simple option brought great disappointment. I may consider going back for a burger but definitely wouldn't recommend ordering the sweet potato chips. Don't expect high quality service from staff either even though the female member who served us mostly was friendly she still was untrained in general customer service skills. Considering we where served a dirty jug and staff had to state to get clean glasses I'd question the cleanliness of this place too.