Subway

We have lived in three states, and have always been big Subway fans. We don't eat meat, so we eat a lot of vegetables. This Subway is the worst one we have ever lived by. Not only is it frustrating when employees are out front smoking, they get our online orders wrong almost every time. Tonight due to my son's sports, we needed a quick meal so I ordered here. When I went in, she said hey we didn't have any olives and ran out of onions. I said my son gets three things on his sandwich. Last time you didn't have olives either, and we didn't know until we got home and opened his sub. She responded well it's not our fault. You can have a refund but you have to leave the sandwiches. I laughed and said I'll go buy olives. Little did I know how badly they made the subs. One sub had lettuce that wasn't supposed to. One sub didn't have spinach. The other didn't have tomatoes. And they were completely just thrown together. I was embarrassed for them. The world is short handed, but you can still have pride in what you are doing. My husband runs a restaurant and when they are low on items, they go buy them. And customer service goes a long way.

This place has seriously gone downhill. Missing major ingredients at lunch time, bread not cooked, seating area is dirty. We told them the bread looked doughy and uncooked, to which the employee responded, “its just fresh.” Manager wasn’t in the store. Couldn’t even finish eating the sandwich. Think this was my last visit to this subway.

The taste of the food was par. First I got there and there was a little bit of a line and I ordered a tuna melt, well she had to go make new tuna because they were out. At lunch time? Then I get to the counter and they're almost out of potato chips and I asked him if they have any baked lays around back and he says I don't know and leaves it at that. I mean what kind of customer service is that when you're not even willing to offer to look? Then he asked me if I want a drink and I said yeah but it looks like you're out of sweet tea do you have any more. He points to the container on the left and said yeah there it is, but there was about a half inch in the bottom of the container and that's what he thought was satisfactory. If it hadn't been for the miniscule amount of lemonade in the container next to it then I wouldn't have even been able to get my cup 3/4 full. So add all of that on top of the fact that my food was not put in a bag and I was not given any napkins and I had to go ask for napkins which isn't a huge deal but it was just one thing after another. When we were eating our food we saw him and another lady in the back juggling tomatoes and dropping them all over the floor, reaching down and picking them up and doing who knows what with them. I'm not sure where the manager was at but they needed some managing. Edit: I just came back a few weeks later and it was actually worse. At 12:30 I walked in and all the seats were still on the table. I asked for a tuna melt which I get all the time and the guy didn't know what it was. After I paid for my meal I turned around to get some sweet tea and it was empty. I told the lady behind the counter and she just looked at me and said oh it's empty? Yeah that's what I said... This is the third time I've been in here and all the sweet tea is never made when I get here at lunch time. It's empty because it was never made to begin with. The owners of this location better do something quick or it won't last much longer. They made the customers put the chairs off the tables themselves and then they had a huge line of people waiting in line and all three of the people working in there went to the door in the back of the store and sit down on the ground and started smoking and they had a huge line of people standing there waiting to be helped. If I owned this place I would go in there and fire every one of them. They might as well have not even opened their doors today.

My husband and I have worked at multiple subways. This is the nastiest subway we have ever been in. The workers were sitting at a table in the back. One worker walked in from the smoke shop next door. Did not wash her hands. They were out of chicken strips, spinach, chipotle sauce. I wanted to put veggies on my sandwich before it was toasted, she threw it in the toaster before I could finish. We will not be going back.

DOES ANYONE KNOW THE OWNER OR DISTRICT MANAGER OF THE APD40 SUBWAY????? THIS FOLKS NEED SOME SERIOUS TRAINING ON EVERYTHING.. THEY'RE RUDE,AND MESSY SANDWICH"ARTIST"...I WORKED AT SUBWAY FOR 12YRS AND I WOULD NEVER HAVE LET ANY OF MY EMPLOYEES SPEAK TO CUSTOMERS THEY WAY I WITNESSED THIS CREW TODAY DOING....THEY NEED HELP!!!!!!!!! THEN THE EMPLOYEES JUST DRESS HOWEVER THEY WANT WITH SKIN(THAT SHOULDN'T BE) ALL SHOWING

Meatballs were frozen, employee coughing everywhere (food, napkins counters) and following the younger ones around with "are you mad at me?" And each time one of the younger employees asked how to make something she wouldn't tell them and start on something else. And they were credit cards only cause no one knew how to get change.