Chick-fil-a

As much as I hate to give chik fila a bad rating because as a whole, they are a wonderful fast food chain, I simply cannot let this to continue to slide. As much as I care, this specific chik fila just doesn’t get it. I have complained numerous amounts of times regarding the portion of serving that is been given on several orders. This includes the Mac and cheese and French fries. I would not spend 20 minutes to write a review over a $2-$3 dollar item. There has to be a practice at this specific location that the serving of these items should only be 2/3rds full. The picture attached is the complete truth and honesty of what is served. This is a management issue that has clearly not been addressed after numerous complaints. This is a clear indication the management team is after profits or there is no attention to detail in training the kitchen . I do not except fries to be falling onto the street as the order is handed to me in the drive thru, however missing 1/3rd is unacceptable. Chik fila is a “Christian based company” but this location has mastered “theft” from its customer base. This has become unacceptable. I cannot continue to inform management upon every other visit. My next step is to send a video of the meal being handed to me to corporate they can see no alteration has been done to the servings portion. I am hoping management sees this review and begins to truly care about the customer serving rather than profit margin held back from consistent under serving customers after thousands of transactions. This location in Columbia needs to be investigated.

I ordered on Door Dash and didn't receive my full order. I immediately called the store and Mr. Jeffcoat fixed it right away. He even delivered the rest of my order himself and gave us two free cookies for the inconvenience. He went above and beyond. My kids and I love this place. Best chicken nuggets around and the staff are always pleasant.

We're from out of town. Your access is ridiculous from the road. Your dine-in is STILL not open? Your signage is awful. Circled the drive thru twice. You do not have a fast enough drive thru. You had ONE worker passing out food. Drove to the mall, got food in no time. Love CFA, but this location needs an upgrade.

I give this location 4 stars, because it's in the worst possible place ever, and causes unnecessary traffic at the worst times. The staff is incredibly great though, especially Marie, who usually works thr mobile order station. She is an amazing representation of the company, and Chick-fil-A is extremely lucky to have her as an employee.

Crazy packed but had trouble placing our online order. Took forever to get food from the inside. We figured it was faster than the drive-through. Ordered large meals and all the boxes were half full of fries. No straws or forks for drinks or Mac and cheese as you have to pick up from outside and can't go in.