Tropical Smoothie Cafe

I am a very disappointed customer. I went to Tropical Smoothie on Saturday and ordered the shrimp wrap a snickerdoodle cookie and a drink. Upon preparing to eat my food I realized the wrap was cool to the touch and after biting in it wasn’t warm at all. I ate it anyway because I was hungry. Well I went to eat my cookie and it crumbled as soon as I broke it in half. Needless to say I wasn’t very pleased. Well I went back today for a redemption. I spoke to the young man at the register, informing him of my dissatisfaction and asked if he could make sure my meal was warm this time. I then also asked for a complimentary cookie since the last one I had was so hard. He said well, picked up another cookie, bent it and said this one is hard too. After receiving my order and seeing how unprofessional the staff was at that restaurant I said to myself I will never go back to that store again. Unfriendly atmosphere, poor customer service, and poor quality food.

This location has gone down. The young people here are not being trained adequately. They are not up to par on their appearance, hygiene and tidiness of the store. I see the young people playing and joking around while the store is disheveled and very few customers. Standing around shooting the breeze! It’s unprofessional! I don’t know what happened here but I definitely like to go over to sunset drive instead. Even the smoothie lacked the usual satisfaction.

Nastiest Tropical Smoothie Cafe I have been to. Food debris on the floor, drink spills, etc in kitchen and eating areas. Looked like it hadn't been cleaned in days. Dont usually complain or write bad reviews but I'm scared to eat or drink anything from this location. I'm sure the health inspector would give it a lo rating!

Always great! The owner is fantastic! You wouldn’t otherwise know she was the owner because she works in the register, makes food, makes smoothies, and even cleans! Even though this is tropical smoothie, it feels like a local smoothie shop. All staff is really young, but super customer friendly. 10/10 recommended! The owner knows how to run a business!!!