The Crab Shak

Food was really good. Loved the seasoning. The fried shrimp was great. Judge the prices for yourself but it is seafood so expect that cost. Service... they don't really offer waiting. Taking our order was easy, the guy was helpful with choosing what we wanted. The atmosphere is extremely casual. I will be returning the next time I want some seafood. We thought about trying the new places at harbison but glad we didn't.

The customer service has gotten better since I addressed it with them! I freaking love this place! I told them they don't care about the customer service cause the food so good they know people will come regardless of how they act but they have gotten better I love going there now the girl at the register is nice now.

This was possibly the most bizarre dining experience I've ever had. We came to eat lunch for my birthday. spent $65 for seafood. It was served in styrofoam containers and plastic forks. How do you eat crab legs with a plastic fork? The crab legs were so fishy tasting that no one would eat them. We also got shrimp and grits and holy cow, they were amazing. The fried lobster tail was meh. Everything that was battered had way too much old bay seasoning on it. It was so salty! The worst part was that they were playing a violent R rated movie on tv and I had to hide my kids eyes when these dudes were getting shot in the head. All while trying to eat lunch. And people were complaining about having to wait so long for their food. When we ordered, they had to go in the back and make sure that there were any lobster tails left to cook. I won't eat there again.

I knew that when I walked in & the lady did not greet or even ask how could she help that I should have turned & walked out. I specifically asked for a garlic snow crab combo. On top of terrible service, the food was disgusting. No garlic sauce only old bay seasoning & butter, the egg & corn was old, literally the egg yoke was dark green, so old that I had to trash it w the sausage. Very disappointed! $31.81 wasted. Remember there is competition all over Columbia, next time I’ll take the drive. Great customer service keeps guests coming back even if the food quality is poor, not in this case, both failed.

So this is the 2nd time I went here and I did not think it was possible but it was worse than the first! Let's start with the sides: Fried Corn was disgusting! It's breading was super soggy and falling off. The shrimp: WOW..... poor.... the shrimp were old and tasted bad. They would literally fall apart while I was peeling them. Deviled eggs: the filling was liquidy and needed more salt. The shrimp on there was better than the steamed pound that I had. This food literally made me sick to my stomach!!!

Highly disappointed. My first and last time eating there.I ordered two garlic shrimp plates and a side order of fish.The fish was good but the shrimp was extremely bland no hit of garlic at all. I couldn't order my food until I got to the location which was fine until I actually had to wait 30 mins to get my food.God forbid I didn't have air conditioning or was in a rush.Then the prices of the food online were different from the prices at the store which was explained to me had slightly went up due to other locations closing.It wasn't much of a difference but still should be fixed.The call in policy definitely needs to be changed,even if you have to pay when you order because the wait time is terrible.I was really excited about trying the food but overall it was a bad experience.