Corner Bakery Cafe

I have visited this restaurant on many occasions prior to the pandemic and loved it. Today I was disappointed and this will most likely be my last trip. We visited at 10am the first two muffin selections we made were not available. The coffee was cold. The pastry I ordered reminded me of Costco. My breakfast bowl tasted like it is prepared, then microwaved. The bacon was rubbery. The presentation felt like carryout (plastic containers and paper plates and forks). The positive was the young lady who was the cashier, table cleaner, server, and she quickly changed the coffee when we informed her it was cold. She was pleasant and appears to be a hard worker.

If I could give zero stars I would. I have visited the particular restaurant several times foolishly. Today is however the very last day. The level of incompetence and disrespect is at its peak. This was a online order of a simple two item breakfast order with orange juice and they couldn't get that right. I called to ask for the item to be delivered has it was not in the order when we received it. I called to speak with the manager on duty Marissa was her name she came to the phone and I explained what the issue was she started to talk over and then called me called "sweetie" when I asked not to be addressed as sweetie, she then called me "sir" I am a women nothing about looks nor does my voice sounds like a sir. I was simply asking for the item we ordered to be delivered since we paid for them and she said you can come it. Clearly if I could "come get it" I would not have ordered in the first place . The rudeness and level of customer service is appalling. I would not recommend this establishment with so many options of food in Columbia with much better service and better food, choose one of them. I will be reaching out to General Manger Dennis to share my experience with him I did request to speak the district manger which I was denied access to him. I manage a large property that sits across the street from this restaurant. Servicing the public is what I do all day and if any of our staff would have spoken and treated any of our residents or prospect in the manor in which we were this morning. There would be an serious issue. Update I found out that the manager on duty was actually Anna and Marissa was misrepresenting herself. Unprofessional all the way around...smh

Poor customer service . Great tasting food. Workers dont smile, are very disconnected from customers. Have conversations amongst themselves even though customers are waiting in line . The supervisor manager was present and never apologized to me or the other two customers who waited 20 minutes just to take our orders It starts from the top down and the manager ( shorter Hispanic woman) didnt seem to care at all about the customers time..

It comes down to perspective. If you are looking for a consistent Corner Bakery chain experience - this location is not for you. They routinely close unexpectedly, are out of products but do not indicate that at time of sale, and generally operate as a take it or leave it restaurant. That said, there are things they are good at, if you are interested in those things and ok trying somewhere else if they are closed, it's still a good place to get food from. Be advised, against ordering online through Corner Bakery website as they outsource delivery and will not reimburse for missing products. If you want to order online, I recommend using DoorDash directly.