Pizza Hut-wing Street

We started our order online via the App. When we went to submit our order, the App prompted us to select Pick Up in Store, or Zero Touch Curbside, where they bring it out to you. We chose Curbside Pickup as we were sick. I pull up to the store, call, and speak with the person who answered, and let them know that I was here. His response was "Okay, it's ready for you!". I said "Oh, okay, I can come in - we selected the Curbside Pickup - no big deal." He said "I mean I guess I can deliver it to you outside" - in those exact words. I said "Nope, I'll come in". First, I could care less - I don't care to come into the store and pick it up. It was just the fact that I selected Zero Touch Curbside one the App, and it showed on the Receipt that it was Curbside Pickup. All about expectations. So, I got in, get the Pizza, and make it about 5 Minutes down the road, until we realized that we were missing a Pizza. So - we turn around, go back, and get the pizza. Just frustrating.

Had to call to make an order because the website wasn’t working. They have terrible customer service, i was hung up on several times. The fourth time I called I told them that I had been hung up on 3 different times and was getting irritated at that point, they were rude and didn’t seem to care but finally took my order.