Imo's Pizza

Don’t order wings if you expect to get a mix of drums and flats. You will only get drums. When I called to alert management of my disappointment that both order only contained drums, they said that’s all they have and they can’t do anything about it. Not a sorry or and offer to make it right the next time. Very bummed because we drive out of our way to come to this Imos, because it has always been the best, even though there are two locations closer. Please do better Imos.

Nothing to write home about. I'm used to a spicey sauce. Here they put the sauce on the pizza followed by the cheese then the toppings,well when you pick up a square of pizza everything falls off.A medium paper thin deluxe pizza plus a salad for 2(lettuce and cheese) and 2 drinks =over $30.00.It was ok,but I'll stick with Monical's( Family pleaser) pizza in Centralia,Illinois .

On 6/21/2021 I ordered various items from the store and went to pick them up as I always do. When I got home the food was cold ALL of it. I had to reheat things on my own in my air fryer and oven. When I called the manager she was very rude. She put me on hold and came to say"my employee put it in the hot box when it was done so, what happened after you picked it up isn't my problem." She said all she could do was give me 9.00 and some change back". That is not even half the price of my order. I have never had this problem with food being cold from there too my house. So that definitely not the issue. This is VERY poor customer service, considering I didn't even call and complain a few months back when there was a hair baked into my pizza.

This is CLEANEST and best Imos that I have ever been to. Service was AMAZING. The owners are very involved with making sure the consumer experience is impeccable! We tried the thicker crust and mozzarella cheese and it was fantastic!!! It tastes a lot different than the traditional Imos but we enjoyed having both to eat. I ended up gravitating towards the thicker/mozzarella one if you can believe that! If you aren't an Imos fan, I would recommend you give this a shot! This location is not as close to our home but certainly worth the drive!