Panera Bread

Great and cozy place to have breakfast/meals. I loved the seating area which is quite isolated from the reception area. One concern I found was, the receptionist did not quite try to hear what I was saying and we always ended being on different pages. It caused me to rush my choices for the breakfast. Also eggs did run out at 10.30 AM. I understand the breakfast time did end, but you can always anticipate some folks coming around 10.30 AM for a breakfast. Reducing 1 star because of this. Overall experience was quite good.

My mom decided to treat me to lunch today at Panera. We ordered our lunch and went to our table. My mom has had a stroke, so at times she does tend to get confused easily. She went up to the cashier, which I'm assuming her name is Katie, because that's what our receipt says. My mom kindly asked where the ladies room was. Katie told her but right after my mom turned her back, Katie pointed to the side of the building and said, "I'm yeah, the bathroom is out the door and around the back of the building" and then she laughed. I was so disgusted by the way that she treated my mom that if I hadn't already ordered, I would've left immediately! Maybe doing some better training on how to treat your customers might help you Katie! I will not be back!

My daughter and I thought we'd check out Panera Bread in Concord and we were very disappointed. The employees were rude and unhelpful and the food was nothing worth going back for. I have to say some of the customer were also rude. The set up was not user-friendly what so ever. Guess it's just not our kind of place. We won't be back!

Where else can you get 1/2 and 1/2 of two things. Soup and sald or soup and sandwich. This is great I don't have to decide on my one favorite but I can get some of each. How great and yummy is that. Not many other places do this. Plus the food is clean and healthy. I also love thier coffe always tastes great. I don't get here enough.