Dunkin'

This usually has been my favorite dunkins. Monica and Kelley were great and had amazing customer service skills I miss them , Hunter is also great making sure that I always receive my order and he seems to be running the show , this morning I was disappointed in the customer service I received, there has been a guy who wears a blue shirt ( I’m assuming manager or shift leader) and he has been rude to me EVERY TIME! I come here every single morning and usually order online , for some reason my order did not go through this morning , hunter was great and said he would take care of it, I had left to do something and came back the guy in the blue shirt just gave me a dirty look and said it didn’t go through so while I was standing there I placed my order online just for that guy to completely ignore it ! He stared at and ignored me, hunter was very busy in the drive through I didn’t expect him to drop everything and serve me but he eventually made his way to me and made it right . I told hunter I did not like the guy in the blue shirt and how rude he was. I understand it’s hard to find staff and that it can get stressful when you are short staffed and busy but I do not think I’ve ever once been angry enough with service to even write a review but that blue shirt guy had TERRIBLE customer service . However hunter is great and was quick to make it right

Was supposed short staffed, believed. 2 of them. And drive through only. But not allowed to get a bagel. While waiting for a coffee they just talked and complained and apologized to several customers and couldn't make a bagel . Short staffed yes, not motivated or hard working staff another yes. Hope gets better folks.