Starbucks

FAVORITE LOCATION!! I’ve been to so many Starbucks where the drinks are awful here in Cali-so I was so thankful to find this one near my work!! The coffee is always good ! Not only do they make the drinks good but the service is incredible too. Always fast. Always friendly! Special shout out to Alyla (spelling?!) she is always patient and super friendly and truly goes above and beyond! I would also like to shout out to SAM! Thanks for always being so helpful and knowledgeable and friendly!! Very lovely people that work here. Truly. Also really special that they both remember my name and usual order !! Thanks team !!

Sorry to write this review, but the store experience is disappointing. I found both toilet paper and hand paper towel were empty for awhile and I told one employee to refill, they didn't. About 30 mins later, I went to the restroom, still no refill, also there was no hand paper-towel in the hand wash area. Again, I suggest another employee (a girl) to have it refilled and she said," I'm afraid some customers are stealing our paper towels coz we refiled them twice." On hearing her concern, I gave her a piece of advice, "Get a surveillance camera. " Then I stayed there for another 40 mins, NONE of them made a move from the cashier area to refill. Are these employees a bit of passive to do their job, I mean that is part of their work, right? For the 3rd time, I went up to nicely remind them of this issue, whew! someone finally had it taken care of. Thnx Matthew! btw, if any business who worry about their public utilities like hand towels being stolen, feel free to go green♻️, using hand-dyers.