Steak Escape

Charged me extra to swap banana peppers instead of mushrooms on my Philly cheesesteak. Since when did this start? Have ate at this place a good 20 years. Food & service used to be great. Now they skimp, have zero passion & are plain rude. Owners need to retire. I'll take my business to Penn station. *Edit to owners* Yes you people skimp! Quit with the lying. Charging people to swap out for another topping is just plain greed. Penn Station doesn't do that. And their subs are better & cheaper! Just look at all the negative reviews. Owners of this business are snooty jerks! I'm aware of supply chain issues & costs. I hope this place fails.

The sign was discussing. The food was fresh. Service was rude. One lady was trying to take our order while cooking. The lady that did take our order was very good. She repeated our order back. Can't see the whole menu from the check out area. All around a great place for somewhere I don't visit but once every maybe 6 months or more. Thank you for the great service I did have

Their posted hours say they close at 7pm (which is really early as it is) and I got there just a few minutes before 7, but they nevertheless told me they were closed. I guess they didn't want my business. I went to Sakura instead, which is open till 9pm when the mall closes. I'm glad Sakura appreciates having customers.