Pizza Hut

Two stars oy because the people were nice. I bought my order online. I didn't mind it taking extra long to get, but I didn't get all the stuff I asked for. Twice I had to ask for stuff I was missing tonget to the hotel and find I was still missing the extra dip I paid for. But the worst part..... both my husband and I got really really bad food poisoning from this place. No other pizza hut has ever gotten us sick, especially not violently ill.

Your location on Beltline Road in Decatur Alabama honestly needs to improve several aspects of their operation before I can recommend them to anyone else. 1--- Speed. It took over an hour to receive a delivery of 1 pizza. (website "quoted" 35 minutes). 2--- Quality. Our pizza was cold, the crust seemed like 2 days old, and the toppings were tossed on the pie as if by a child throwing them from an estimated 4 feet away. 3--- Accuracy. Our pizza did not have the proper toppings or sauce request. My order was also incomplete; did not include the requested $1 extra chees shaker. (not worth calling the store to acquire).

Worst service i have ever had today. It was an hour before calling just to have them tell me it would be another 20 minutes before they started delivering something to me. This is unacceptable. If they have too few people then they need to give them raises and make some more hires. This is absolutely ridiculous. You are in the middle of a big city, you need to be prepared to handle big city orders.

Driver great, time delivered great, drinks were forgotten but brought to us, cool we are human but I was sad because I ordered 3 pizzas and 2 were perfect but mine was wrong, I ordered pan, light sauce, pepperoni, jalapeno & pineapples. HEAVY SAUCE AND NO PEPPERONI. I have it and am going to take it up there tomorrow & ask for a remake. I was too tired to fool with it tonight. Ty for checking in.