Wendy's
3240 Point Mallard Pkwy, 35603 - Decatur
American
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Google Bewertungen (8)
Ordered the classic chicken combo meal expecting it to be hot and fresh. The commercial and the box of fries said hot and crispy. Well they fell short of that by a mile. Luke warm soggy fries and the crispy chicken was far from crispy. It was like both had started cooking in cold grease from the start. Very dissatisfied. They also said they were out of salt. On the good note,fast service and friendly staff. I see why so fadt now. But thanks for the friendliness of the staff.
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Literally every time we come here we have issues. Today, there were no salads and every drink was unavailable. I had to order lemonade to give to my kids just so it wouldn't be a waste. The wait was 17 minutes for 2 burgers! The fries were throw aways, and the burgers were under cooked. Also, they refuse to scan Wendys rewards here!
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It's been a long time since I actually had good service at a Wendy's. First off, to find one that has the doors open is a rarity. The drive thru is so bad, which is so crazy seeing as how the lobby is always closed. If you can't open your doors, at least do a good job in the drive thru. My guess is that most Wendy's will close in the next year or so, because people will choose to go to a place that actually has customer service.
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Extremely rude staff cashier was super rude, he acted like we were a problem when I simply ordered two large fries. Then walked out of the restaurant then manger starts cussing at the employees this place is awful. Now I understand why the employee had such a bad attitude. Just avoid McDonald’s next door offered great service
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The person taking the order and handling the cash💸 should not put their finger☝ in the cup they are about to fill with pop🥤. That happened, poor thing had allergies too so they were sniffling 🤧. The cashier had to put my order together by themselves. Although 4 other workers were present. I give 🌟🌟🌟 stars due to the money to food handling, and cup contamination, not too bad but not good and not great
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Our order taker/cashier was excellent. She was good at making small talk which made our wait seem not so long. Keep it up!
Google
Bad service with kids playing at the register. Wasn't even given the burger I ordered. What I was given was a sloppy cheese burger with just ketchup on it. Look like kids meal burger. Didn't get a receipt because they said the receipt paper was out at the time. Stopped going to McDonald's in 2019 and considering letting Wendy's go.
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Food was kinda cold but they were busy so I'll give them that. The gentleman working the register was friendly and energetic. The type of guy anyone wound want doing customer service. Props to him. (Kung Fu fighting) you know who you are. Thanks from Michigan.
Google
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