Baskin-robbins

I tried to order three different items listed on their menu and they were out of everything. The man taking my order at the drive thru was RUDE! I will NEVER go back. Not to mention he hurt my sons feelings. Don’t waste your time. Employees are HATEFUL and make you feel dumb when you ask a question about their menu.

Went to Baskin Robbins on March 26th on a Friday and saw people at the drive through window who saw us pull in. So we went to order in the drive thru. When we got there no one answered us and we looked at what time they closed and it said 10 PM on Google. It was 8:30 so we thought they weren't closed. We pulled up to the window and saw that there was no one in the store. The lights then turned off and so we drove off and saw the employees leaving and locking up. They didn't even look at us when they were leaving. They need to update hours on Google.

I just wanted to say thank you. For Mother’s Day my children decided to buy an ice cream cake for me. My husband received a call on Saturday night. The person on the other line was in a complete panic. She stated that their decorator was no longer working there and she was the person that would be decorating my cake. She stated that she could not design the exact cake that was ordered and apologized. This was only her third cake to decorate. The customer service of this phone call was absolutely amazing. Plus, my ice cream cake was super delicious! As a small business owner myself, it is the little things that count! Thank you!!!!