Family Bakery

I've come here many times with my father but today was my last day for myself and many of my friends. I have never been yelled at or insulted by a business owner before like I have today. While I maintained a calm demeanor and conversational tone, he began to raise his voice and yell to the point of spitting in my face. I had a question about a significant difference in the price of the same order I've been placing every time I come and kindly asked the owner about the difference. He suggested that I'm probably remembering wrong and that I don't know what I ordered, or that there was a mistake the last 20+ times that I came. When I calmly tried explaining the core of the issue (inconsistency, no posted prices, and an unexplained 60% price jump on one of the items) he began to yell at both my father and insult us saying "if $5-6 will change your life I'll give it to you right now" and "it's business, I can change prices and do whatever". Despite managing the place, he claimed he cannot do anything about it and that I just have to accept the prices he makes up even though they are not posted. Rather than simply explain and say "I'm sorry, the price has changed from what you've been paying before" he chose the route of insulting us and treating us poorly. It's sad to see, as I genuinely loved to come here. ***However, Mariam, the lady at the front, is an absolute angel. She is incredibly sweet and such a pleasure to talk to. I genuinely loved seeing her every time I walked in and was a big part of why I came.***

Had my dad's birthday dinner catered by Family Bakery tonight. They didn't disappoint!! The food arrived steaming hot, right on time. Everything tasted amazing. We already knew their food was good, but our guests even commented about how juicy the chicken in gravy was, that it was not dried out at all. The rice with the meat on top, the mostiaccoli, the fattoush and humus, and definitely can't forget the potato balls...so flavorful. You can tell when food is made with love and the food we had tonight from Family Bakery Restaurant was filled with it!

Raafat and Jamal and their entire team truly made our seminar fabulous! All we heard from our guests was how wonderful the food was and how they’ve never been to a seminar with better food. The team at Family Bakery are true masters of what they do! They packed 130 lunch boxes beautifully and labeled each one individually so that everything was Covid friendly. They relieved all of our stresses and concerns. All of our food was fresh and delicious! They worked well with us planning our menus and we appreciate all the effort they put in to make our day a success! Looking forward to working with you for our future events, thank you from the entire team at Contemporary Dentistry.