Auntie's Annes

Generally everytime I come here I have enjoyed the food. However, after yesterday I am not likely to come back. Ordered a pretzel dog, it tasted like a dirty rag and I was up all night with food poisoning.. It tasted as if someone had cleaned the food area with a dirty rag and then proceeded to make the pretzel dough right after. I had my family try the dog as well and they confirmed it tasted weird 😖

SO RUDE!!!!! I went up to the stand and I was greeted by a teenager on the phone (headphones in) putting up one finger to me to signal “hold on” without even reaching the counter or saying anything to her. I was APPALLED!!! Never have I received such a rude greeting when offering to give someone my money. Would have asked for a manager but didn’t see one. Girl had brown hair in a low ponytail under a hat. She was lucky she didn’t have a name tag on. I work in retail and i get it but never would i put my finger up to a guest EVER!!!! Got my order on the evening of between 12/1. She should be fired for such poor service skills!

The teenager with the half open eyes glaring at people acted like she didn't care to be there and it showed in my transaction because she gave me the wrong order and overcharged my card, and didnt wven give me a receipt. After driving home from work I realized the mistake from my Samsung Pay notifications that my card was overcharged, and when attempting to resolve the issue the girl offered a free drink for the mistake. She told me she would resolve the issue and in the middle of "figuring things out" she hung up on me. When I called back immediately for her dropping the call just to understand why they hung up on me, they left my call unanswered. Unprofessional haphazard behavior for a mall that's exposed to many tourists, families, and students alike.