Texas Roadhouse

The server was very good the food is excellent as usual the only problem I have I was extremely disappointed and surprised when the manager told me that they soak the baked potatoes and mashed potatoes in bacon grease before they cook them On one hand I am very appreciative that he told me that since I do not consume any pork products on the other hand he failed to acknowledge that they should list that on their menu for other customers hopefully this message will get through corporate

I have never made a review for google but I thought this was extremely necessary because of the awful few hours my family and I had spent here. Tonight the whole family and I decided to go to Texas Roadhouse for a nice meal with rolls. That was definitely the opposite of what we got. We had called hours ahead to make a reservation. When we were informed that the table was ready for us, we went inside and proceeded to wait half an hour for our table. When we finally got our table, our waiter, Kaleb, was nice but when we got our drinks, we realized our cups were absolutely disgusting. We could feel the oil and grime on the side and didn’t want to trust it (because it could be the same on the inside). No problem. We just wanted clean cups. However, our waiter had gotten this huge attitude over it. When he came back, my dad’s cup was still dirty.. as if he tried to wipe it off with a paper towel. We asked nicely again and he finally came back with a clean cup for my dad. The waiter proceeded to have an attitude with us the rest of our time there. Once getting our food, it was good, I’ll give them that. My dad was the only one who had gotten bad food. He had gotten an 8 oz New York. It tasted as if it was frozen and cooked frozen (almost like a hamburger would taste). No taste whatsoever. After making the complaint, Kaleb did nothing to help out and offered us nothing as replacement. We were still charged for his meal even though it was obvious he only at the applesauce. We try our best to tip our waiters/waitresses well. But we usually leave money on the side. We gave him a Texas Roadhouse gift card and $75. Our change was $1.88. He did not intend to give any of it to us. He came up after taking our money and said, “you’re good to go.” He gave us the money from his wallet when we ask for our change. No waiter or waitress should just expect they’re receiving a tip. If you come to Texas Roadhouse in Evansville, IN to have a good time with your family and not expect any issues, I recommend somewhere else.