Mcdonald's

I love McDonald's, and this used to be my favorite location. I come here at least once a week, and I usually get pretty good service. That's all changed this week though. On Tuesday, I ordered a plain cheeseburger and a large fry through the app, nothing huge. Few cars were in the parking lot and drive thru, and it took them over 20 minutes to bring me my order. It was a little frustrating, but I brushed it off and went on my way. Today, however, was worse. I had the same small order through the app, and while they were a little busier, I waited 35 minutes for no one to come. I decided to walk into the store and politely ask if they had gotten my order. They seemed to have no idea that the order had been placed, even though I had the digital receipt to prove it. They did give me my order and it was fresh, so at least the food was still good. I consider myself to be a patient person and I understand that sometimes things get busy, but it should not take 35 minutes to get my order, and my order apparently was not even acknowledged to begin with. I don't know if I want to come back after this.

This is a great McDonald's to visit! Even though they're under construction at this moment in time, they are still fast and friendly. I've gone to this one numerous times before the construction and after and never had any issues here. They always get my orders right and are nice as can be which is what you want when you are going through the drive thru.

I placed an order at the kiosk and my receipt didn't print. I asked an employee if I could get a receipt and he said too busy for that" so I asked for the manager because I didn't even know what my order number was and he said " that's not the best way to get food" as if to intimidate me. He was poorly dressed with no name tag. The manager finally came over about 10 minutes later and asked what kiosk. I told her. I finally got a receipt but was treated poorly. My food was cold also. Do not recommend.

I wish I could leave zero stars. The staff here was rude beyond belief. I ordered a latte, and as per the norm there was a solid 2 inches of empty space above the foam. Also per the norm , I asked politely if they could top it off with a bit of black coffee. At other McDonald's, this has never been an issue. The workers here were downright hateful about it, refused to do it, took my coffee back and gave me my money back. The workers weren't wearing name tags and refused to give their names, which I find awfully convenient. It doesnt matter how you treat people if you're anonymous. I will NOT be coming here again.

Went through drive thru last night after fireworks on the river. I didn't mind it was busy I wasn't in no hurry. Got up there to order and lady cut my order short and wouldn't let me finish my order. Then got an attitude when I was surprised she cut me short and got rude. Didn't apologize or anything. I work at a restraunt if I would have done this I would have got myself chewed out by my manager. U never cut off a customer while they trying to order. So I left and went to First Ave where we are are served politely and with patience. My suggestion more training on customer service.