Pizza Hut

Ordered the new Spicy Lovers Veggie pizza. I first want to point out that I didn't modify my pizza in anyway just ordered it how it's originally supposed to be. I get all the way home and see that they forgot the red chili peppers. I call and head back out to burn thru more gas get back home and realize this time my replacement pizza is missing the fiery flakes seasoning and is undercooked the veggies still taste raw. Poor management and waste of money. Don't advertise specialty items then not train your staff properly. 👎

For birthday parties, the kids love this place. Not only is the food bar kept looking and tasting fresh, but they keep it clean as well. The see through play area for children is similar to other indoor play areas with climbing and playing as the priority, making much needed parent time easier. The pizza has been just right with every visit over the years and the staff has been friendly and courteous.

I thought it was bad enough when 3 locations within a 10 minute drive from my house stopped servicing the area. I was apparently very wrong. I ordered from the Green River location and had to wait in the drive thru window for over 10 minutes because the "chef" didn't realize I ordered a stuffed crust pizza until the order was almost complete. That's not the end of my most recent experience. I get home and the family sized pasta I got was obviously tilted or flipped over. What little amount of cheese and sauce was in there ended up on the cardboard. Imagine having your family eat mostly dry nasty pasta. That's what you can expect from this chain and this location.

I order from the Pizza Hut by my house quite often for my 2 teenaged boys as it's diff8for me to stand and cook. I always order on the app so I get my rewards toward the next "free" pizza & the boys will walk up to the drive through window to pick their pizzas up. Since Covid-19 this location has had a difficult time getting anyone to work there inside the store and we (usually the boys) have often been there when the staff was so short there was only 1-2 people in the store working !!!! The pizzas are still made correctly over 95% of the time we order and the workers apologized for the 2-4 minute wait time explaining (NOT WHINING OR COMPLAINING AT ALL) that they are the only ones that showed up to work. They even laughed about it. I don't know their names YET but plan on finding ding out so I can ask that they receive a special recognition !!! In short, these kids are doing an excellent job. (I don't get delivery from here as I live right behind them, so I can't say how the delivery service is.)

I ordered delivery and when it arrived I began eating it, low and behold there was a hair in the pizza (you can see the hair in the pictures), the crust has not been baked thoroughly, and the meat smells rancid! I have tried calling the store 9 times! And each time I call it either hangs up immediately or rings and then hangs up.

I have some ideas on how Pizza Hut should use their drive through. The car in front of me AND the car behind me in line at their DT window waited longer than it took to bake my pie ... I am positive the car in front of the three of us had hot, freshly baked pizza. Mine, well, not so much. It might be a while for my next order ... Just saying.

Phone app kept crashing as I was attempting to order carryout on my way home. Go there to place the order in person and dining room is closed atv6:30? Drive thru was at total standstill. Tried to order for delivery from my tablet after I got home and it wouldn't take any of my cards. I don't like giving my card info over the phone. App obviously needs work. Your competitors app, product and service was amazing!