Trims Restaurant Frankston

There are alot of cafes in Frankston and this one has been There for a long time and I've been many times but lately I go every Thursday after a social group walk. I think the service is great and I always enjoy my coffee and whatever I order to eat The prices are fair for the quality and they have indoor and outdoor seating with table service after you make order at front counter. So I actually recommend this place but it isn't a fancy setup but I don't think that matters for the reasons I mentioned earlier.

This Cafe in Frankston is not worth your time or money. when I went with my support worker we were greeted by 2 nice ladies who took our order of two coffees and we paid and waited for our drinks. behind the ladies was a man making coffees and when he got our order he turned around and said I need vaccination proof in order to sit down in Cafe, I didn't have mine on me so we were asked to leave. when we left we went to the outside sitting area to say goodbye to some people that we know as we are saying goodbye the man making coffees comes out and says we can't be here either so we left. My problem is as I spent over 20 years in customer service is the ladies who originally took our order should of asked the question of vaccine proof instead of putting us through the process that everything is fine so the manager will later deny our ability to enjoy our coffe sitting down. So logically the manager should of said to his staff to check vaccine proof before orders are made, this is a very easy thing to follow and ask but instead there is no communication with staff which has a very frustrating outcome. Also the manager was rude in his conversation to us. I will never go back again and suggest no one else does either.