Jimmy Johns

Placed online order @8:22pm. They close at 9pm. My wife got there to the door at 830pm and they’re locking up. Tells her they stop taking online orders at a certain time and it was voided. I call to verify and the “GM” states they ran out of bread. Either way, money will be refunded in a few days?! Solution: have your online system not take orders if you cant make the order. Freaky fast to take the money and run.

Slower than Subway with less ingredients. Employee would rather spend more than several minutes putting some containers away, than just immediately start two identical slim sandwiches. The chores could've waited, especially for the money it costs to buy some bread and toppings. And the manager and/or owner here has major issues selling fresh bread, and day old bread is never available. This location is not like the others I've been to.

Love JJs but unfortunately this location has been a disappointment. I've ordered twice, once through Uber Eats and it took nearly 3 hours and today via their website and it still took nearly an hour and a half. The motto is "Freaky Fast" delivery and this location seems to have the opposite approach. I called in to check on the order and they told me they only had one driver working... during lunch hours. I understand it can be hard to find good help but this is unacceptable. I'll only be doing pickup orders from now on at this location because the delivery is extremely unreliable.

First let me say, I love the sandwiches... especially the #4. I used to go here frequently. Until, my last day in Oct. as noted in my GPS upload. I went in to get my usual #4. One of the regular workers was there and a female I don't remember ever seeing. He took my order and she fixed my sandwich. I couldn't believe what I was witnessing. As she began to work on the sandwich before mine, she scraped all the mayo off and wiped the spatula with the bread...What! I thought...but, I was like maybe it's just me. Well, she went on to make my sandwich. She didn't have her mask on and continued to talk over my food. She then realized she got my ingredients mixed up and began taking off the pickles and using her apron to wipe her hands. I was to done by the time I saw her run her hands across her nose. By then, the sandwich was less than enticing being I had seen all the other unsanitary things she had just done. The guy did try to right a wrong, but when I told him, I just wanted my money back, he seemed to be irritated and showed me a side I had never seen from him all the other times I went in. I didn't want to further engage either one on a remedy. I will not go back there...even though it was my go to spot for a about 2years. Unsanitary...no sir. Then, I went to the one at Town East....and, witness similar behavior that's what has driven me to take time out to write this review. Jimmy John's culture has seemed to change and it's noticeable. I hope this change because the sandwiches are really good, but not worth the health risk especially with covid outbreaks....simply WASH YOUR HANDS and were your mask when being directly over the top of people's food. It's a basic practice that doesn't fully ensure protection, but at least takes a measure to try....and, if nothing more show that you practice good personal hygiene.