Mcdonald's

Order #1355 12:38pm I have never been to a McDonalds that so blatently makes food in a disrespectful way. I’ll say this before i start on what was awful… The girl who took my order today was EXCEPTIONAL! There was zero line ahead of me and the parking lot was not busy. The girl giving food out the window forgot our straws and did not speak in a way that could be understood. I asked for honey and specifically said NOT honey mustard… I received honey mustard anyway and was then told “we dont have honey” well maybe ASK the customer what they’d prefer instead of giving them exactly what they said they DID NOT want? The sodas were completely watered down and had about 10 pieces of ice in them each. The medium fries were each half full. Lastly, and the most frustrating, is that I ordered a double quarter pounder with cheese and ketchup only. I recieved that burger DRENCHED in ketchup, as seen in the photo attached. People come through the drive through typically to eat food while their on the go, correct? How on earth could that burger be eaten while in the car without being covered in ketchup?! I have never received service, so gross, from a Mcdonalds before.

Took 15 minutes to get my order after they had me pull up n wait by the door. 2a (no onions & extra pickle) Guy who brought it out was rude and both the fries and burger were cold. I was never given a receipt for my purchase. Lady just took my cash said your good and closed the window. Never got my change!

Terrible slow, lack of experience and discipline, most of customers were force to watch the employees to having fun and talking. The work flow are extreme poorly organized and managed. Orders were no done in the sequence order. When I placed my order- one ice coffee, there were 3 before me, and several cars on drive-through. This a cup of ice coffee took them 30 minutes to completed and that was after I complain to manager. The store manager finished the order on whoever complained first, not who ordered first. The guy behind the front counter just had too much fun with his female friend who was also a customer. A lady order after me has their half of order sitting on their working table for more than 20 minutes. Who would want the cold fries and burgers? Manager refused to refund on her order and shows not gonna speed up her order at all. After I received my coffee, still seeing the boys who were order before me, WAITING.

This is the first McDonalds I have ever left a 5 star review for. This store has changed a lot I don't know if there new management or not but I use to come here back when I was younger and it was bad but came today and they were great. All of my food was fresh and I didn't even asked for it even the cookies. The employee weren't rude or anything, and they listen to my request on the burger and all they did a really good job.

Some of the employees here we're talking racial slurs, and were rude. But this here! These bathrooms were nasty AF. Imagine the sink where you wash your hands to make them clean. Imagine the employees using this nasty bathroom, then going to prepare your food. Gross. I only came for some coffee. Thank God. UPDATE: The incompetence is real!!! I ordered a coffee with sugar free vanilla. The manager handed me the coffee and I asked if it was sugar free. She said "it didn't say that". I said it did, I can't have sugar. She didn't let me finish talking and walked away. She went back and "made" another one. I was driving and started spinning. It was my blood sugar going high because she must have used the same cup or put the syrup with sugar again! I will never come here for coffee again. Thank God I had my medication with me.

The absolute worst experience! Waited for a mobile order for 20 minutes before going inside. Waited another 10 before I any employee acknowledge me. It happened to be the manager(who walked past me multiple times)who tried to give me my order that had been just sitting on the counter for 10+ minutes. He refused to refund my money so I will make sure the bank does. Plus, this place is filthy!

Do Not EVER I MEAN NEVER !!! eat at this place, I went there with my family just to quickly while away time for an appointment and grab a bite to eat but I was disgusted about the hygiene 😫, the tables had all kind of smudges and stains like it has not been wiped down for a month, the ground was all sticky like someone puked all over it and they just used a cloth to wipe it and the touch pad don't get me started on the touch pad I saw things the human eye shouldn't. If you cherish your life RUN 🏃‍♀️ AWAY from that McDonald's branch. It's a shock I'm still alive