Pounders Burgers

This place looked promising from the reviews however, it wasn't all that great. On a positive note, the onion rings were crunchy and well cooked. The fries were also pretty decent albeit a bit greasy. One that caught me by surprise was the quality of the Kit Kat milkshake that we ordered. It was much lower quality than something from Macca's and cost twice as much ($12.95). Opting to dine in, I was expecting a milkshake glass or something more presentable however, the milkshake was served in a plastic cup and tasted like plain milk with specs of kit kat. The chicken tenders were overcooked and extremely tough and dry. We ordered two different flavours of tenders, both of which were pretty bad. However the lowlight was the spicy wings (red ones) that was doused in sriracha alone. I do enjoy spicy food however, the spices should accompany the food not straight up overpower everything else. This was way too much chilli sauce and I ended up leaving about 90% of it untouched. The other tenders with kewpie mayo were at a similar standard. However, the chicken was inedible. It was dry, hard and tasteless. The only flavour was that of black pepper as there was too much black pepper used. I'd give this one a miss, there are plenty of places in Glen that would be better quality and better value.

Got some takeaway burgers from here on a Friday night after lockdown had lifted, the floor was sticky, the seating did not look inviting, and the online ordering process was really delayed. The food itself was alright, onion rings were cooked well but the burgers were lathered in too much sauce and the buns were a little too thick for my liking. Staff were friendly though

My order was 1 hour late. I called the restaurant to find out what the hold up was and I was hung up on. My food ended up arriving pretty late and it was disgusting! The chips were burnt, the Pattie was burnt and the food was cold. I called back and told the guy about the food and he told me that's fine because he knew doordash would cover the costs of the refund. And they did. Very poor from the restaurant.

Went with an alternative delivery platform to normal today and discovered Pounders burgers for the first time. While the platform provided woeful service ended up taking 90 minutes for the delivery ( and requiring Pounder to remake my meal)... when it finally did arrive I was really impressed with the quality and value for money of their burgers. We had the Burger Off burger in beef ( also available in Chicken) and the Hot Mama chicken burger which was a juicy juicy burger. The onion rings were crispy and beer battered chips also very good. Would definitely have again but would order directly next time as they offer free delivery and a discount on their own website.