Chengdu Taste

Great value! The hot pot buffet is surprisingly good, it comes with a discounted price with the cheese tea as well. We ordered the tea at the end of the meal and it was so refreshing. Environment is very clean and comfy for a Chinese hot pot restaurant. I will definitely come back with friends and family.

Expected a lot when walking in the restaurant cause the atmosphere is nice but I absolutely disappointed with the service and the food. Especially the food, I order steamed spare ribs and couldn't even swallow the second piece, it tasted so so so salty and stink. It was just so horrible. Never again.

Parking: Bit difficult as it is situated in a place that's full of restaurants Ambience Your average neighborhood restaurant that's quite buzzing Food Pretty good if you like authentic Sichuan food. There is a generous use of Sichuan peppercorn which numbs your tongue. It's quite an acquired taste. Some people love it and for the rest it takes getting used to. Pricing Slightly on the higher side. I paid 40 dollars for a fish dish and two bowls of rice.

What started off as a great experience quickly went downhill. We went to Chengdu Taste and ordered the spring onion pancakes, steamed dumplings and fried dumplings. On a side note the spring onion pancakes were actually quite delicious and one of the best i've had. However, upon being served the pancakes and the steam dumplings first, i went straight away to get the sauces for the dumplings from the condiment table. One bite into the dumpling and it was barely warm inside and the skin of the dumpling especially the edges where they seal them off was cold. We kindly asked a female staff member over, who not only put her finger on one of the dumplings to see whether it was cold, but continued to ask us how long ago we had received the dumplings. We said only moments ago (i would say a max of 2 minutes, maybe 3 being generous), she proceeded to say she would go and ask the chef, but did not come back (please note, there was only about 3 other tables with other customers sitting down, so it was not busy at all, the staff were talking, polishing cutlery and eating). Not long after, a male waiter arrived with our fried dumplings, as soon as they were put down on the table, we noticed that almost every single dumpling on the plate was COMPLETELY burnt at the bottom. We kindly asked the male waiter over again and asked if he would be happy being served that as a customer, he didn't even given an answer, but clearly looked like he agreed. The boy let us know that the steamed dumplings which we were served first were given to us as soon as the chef has finished "steaming them", and didn't offer to remake the dumplings or even re-steam the ones we had already (which the waitress had touched). He said he would get back to us regarding the fried dumplings but never came back, walking past our table multiple times to serve other tables but didn't acknowledge or come back with a response. This was EXTREMELY disappointing and frustrating as out of many many restaurants i have eaten out at, they have always tried to rectify the situation, even if in a small way. We left, not only unhappy, with unfinished plates, no longer an appetite, but feeling like we were the ones who were to blame having not eaten the dumplings while they were hot (even though we started eating the steamed ones a couple of minutes after we were given them, as that was the only response when we kindly spoke to the staff. The girl at the counter who took our payment was friendly. But overall, a terrible experience and we most definitely won't be returning sadly.