Simply Pies

Worst cafe and bakery in town!! The only good thing about them is the honesty of their employees being able to admit that they have communication problems. Story goes: we have a surprise birthday party happening this evening and the celebrant is a Vegan. As we all know, the search for vegan pastries is a hassle alone. We discovered that this establishment sells vegan cupcakes. My daughter called on Thursday to place an order for vegan cupcakes to pick up on Saturday. She was told to call the morning of. I asked my daughter if she was certain because I didn’t believe the information to be accurate. She replied that it was. On Friday, I asked my daughter to call again and confirm. She returned my call shortly after contacting these folks and re-confirmed with me. We knew that they opened at 8am on Saturdays and I allowed time for them to open their doors and get settled with possible early-bird risers. I called at 8:10am to order 24 vegan cupcakes. The incompetent girl who answered the phone this morning had the audacity to tell me that we should’ve called 48 hours before. I immediately and abruptly halted her incompetence and told her that my daughter called on Thursday and Friday and both times, she was told that she was to call the morning of. The nerve of this girl to tell me otherwise. I told that girl that because their people are incompetent, I wanted 24 vegan cupcakes and I could give two **its what it would cost me because it is for a surprise birthday party and I wanted it this afternoon. The girl got my name and number and stated that she would call me back to let me know if it could be done. I received no courtesy of a return call. I got to my gym studio and had one of my girls at the studio call for me for a follow-up while I burned off my frustration with this place and my girl was told that they weren’t going to be able to satisfy the order and the girl admitted that they have communication problems at this place. Thankfully, indeed I am thankful for the universe, my girl Raven (she proving the definition of her name), and Lilac Patisserie, we secured an order of 24 vegan cupcakes. You all are my saviors. Screw Crushcakes!! Take your business directly to Lilac Patisserie if you’re seeking vegan pastries and stay away from the incompetence of Crushcakes, the establishment and its employee. Yes, they are bound to crush your damn cakes!!

Cozy and quaint walk-up joint serving great coffee, tea, breakfast, lunch, and of course, amazing cupcakes, muffins and pies. Went for brunch and ordered Yuli's Breakfast Sammie, Avocado Toast, and Huevos Rancheros. Each hand-crafted dish was prepared to perfection and left us completely satiated. While you're there, do yourself a favor and try their Dirty Chai - it's liquid gold.

I ordered cupcakes for a bridal shower last week. I called a day before to remind them of my order and the time I am about to pick it up. On the day of the event, 3 hours before the pick up time I got a call saying that they can't fulfill the order. Very poor customer service for Crushcakes Goleta branch. I do go here as I love their cupcakes but today was just frustrating. I ended up with buying just regular cupcakes. This is my first time preordering and it was really disappointing. :(

I need to revise my previous 5 star review. I've been going here for years and it's been on a constant decline. Today I was fed up; the service at the counter was sour, they served me the wrong item, and when I finally got my burrito it was a total mess and impossible to eat. They said they'd rewrap it and they just returned the exact same thing. I would suggest you find another place to go for anyting bakery or food-related. Old review, "This is a great place to go. They have delicious vegan food and they have cupcakes and pie. The Wi-Fi always works and the coffee is delicious. It can get noisy so if you're trying to work bring headphones."