Caribou Coffee

I think this photo of bagel will fully explain my experience. Unfriendly customer service. They don’t know how to cut the bagel correctly. Unbelievable. Although I asked for if this was supposed to look like this. They answered with bad excuse “during this time of a day… blah blah blah.” Shut up. You guys are working under the well-known trusted brand. You were supposed to apologize first. They even can’t follow my order. I ordered latte with emphasized words “light ice.”Then it came with regular amount of ice. Have those employees stand on the line by themselves when they know where they are workin. Never coming back.

I came in for breakfast and coffee. Their food and coffee are great! Not only that, but the interior of the building makes you feel comfortable and roomy. The service was also very good. The employees were ready to take my order as soon as I walked up to the register and my order was ready by the time I finished my order. I definitely recommend this caribou compared to others I’ve been to.

The staff behind the counter were absolutely lovely. Made my hot chocolate to perfection and seemed to understand that I couldn't handle very hot drinks. The young lady behind the counter was kind enough to add a little extra milk so I can drink my hot chocolate. Everybody was friendly and their little shop is cozy and welcoming. Kudos to the team working behind the counter.

Awesome staff! Kids and I like to come here to grab a quick snack (breakfast sandwich) and drinks before martial arts sometimes. The question of the day is something the kids want to answer or write on the chalkboard; one week, it was a favorite song, and my daughter (8) wrote: "You need to calm down." Coffee is always good and fresh, and my kids love their hot chocolate.