Garden Grill

Really 3 or 3.5, but decided on the more generous 4 due to past orders & experiences. Not overly impressed… but to be perfectly honest & fair, I’ve had the food from here on several occasions & everytime had a quick punctual service & with good food to boot (albeit too much salt!) however, the last time I wanted to order, I had no cash, So I called & requested to add on more than just the ‘1’ pound included in the delivery cost…. After all, I always tip well (especially after spending a lot of time in America, where salaries are pretty much based on tips!), but no… they do not take cards over the phone & do not have the facility to add on for the delivery driver! So, either order over phone with cash on delivery, or order on-line with card payments with no facility to tip! Not good enough. Please sort out your system to reward the delivery guys when customers request it. I regularly order from a local Thai & always add on about £5 for the driver… this not only never seems to be a problem, but is always reviewed with enormous gratitude (even though the restaurant itself isn’t actually benefiting). So, just 2 small tweaks - change your payment system so delivery drivers can be rewarded & hold back on a bit of salt - then you’ll get 5.5 out of 5 for every meal… just like Ermans - your sister restaurant. Please learn from this… after all, the customer is always right!