Javasana

I attended dinner here with 8 girlfriends (while on a ladies trip) and found the experience to be sub-par. The two earned stars are for the beautiful dining room and the drinks. It is definitely a lovely, intimate space with nice lighting and a good vibe. Everyone in my party ordered at least one drink and we found them all to be delicious! I had the kickin' mule. It was *chef's kiss* lovely. My party sat at the bar while we waited for a table. The seating was very nice and comfortable and the bartender was a delight. We were sat at a table, with, albeit, a very green waitress. I wouldn't describe our table as complicated, besides needing a couple of minutes to look over the menu. However, the waitress seemed very put off, nervous, and irritated by having to serve us. Since she was so new, perhaps it would have been better for a more experienced waiter to handle our table or help talk her through the process. The food took a very long time to arrive and when it did, it was horribly overcooked and/or flavorless. One girlfriend received a sweet potato that, even with the skin on, looked like it had been boiled and then ran through a mammogram machine (find it pictured with the Parmesan grouper). I'm not sure what the "bourbon" in the steak sandwich is, but it was dry and flavorless. I'm usually part of the clean plate club, but had to leave this one behind. The chicken kabobs certainly had flavor. It wasn't my particular tastes, but my friend enjoyed the unexpected taste (cardamom?). The food we liked the best was the fried brussel sprouts. They were really, really good. We were riding a high off the tasty drinks, but in the car, we agreed that overall it wasn't a great experience. Our table dropped well over $300 on food and drinks at this establishment, however the service and taste was lower quality than an Applebee's. Certainly not worth the price. To management, I would suggest auditing your menu. The flavor is lacking and not cooked well. The wait staff could use more training, specifically when handling a larger party.

New to Hartwell and the first place I visited was Chicago Steakhouse and right from the begging I felt like I belonged! The staff was very attentive and very nice. The vibe of the place is definitely a high class Chicago vibe! Food was very good and the spirits were made to perfection! I highly recommend lunch or dinner! I have only had a few things on the menu but I will be back to explore their menu!

My wife and I enjoyed our meal here with our family. The staff was super friendly and attentive. Great atmosphere and food was great too. The ribeye have great flavor. Cons: I did think it was a little overpriced and the salad needs some work. Overall, we had a great experience and plan to be back soon!

We went for dinner last evening around six. We asked to be seated at the bar as we wanted to have a drink and an appetizer before dinner since it was still early. We had tried this restaurant shortly after it opened and did not have a great impression, which we chalked up to being new. So, we were giving it a second try after they had a chance to get the bugs out. Our waitress came over promptly but it took about 35 minutes to get our drinks. My wife ordered a Cosmopolitan which apparently through the bartender for a loop. Our waitress stopped by after about 20 minutes and apologized for the delay and said it was due to everyone talking to the bartender at the bar. Um…okay. In truth, we were sitting about 10 feet at the bar and we could see the bartender talking with some apparent regulars. Our appetizer took about another 30 minutes and our waitress explained that we should eat it quickly, as our main course was also coming imminently. We ordered the 16 oz porterhouse to split. The kitchen offered no help with splitting our entree and brought only one steak knife. While the tuna appetizer was good and tasted fresh, the steak was not good. Besides arriving cold, it was also very tough, grisly, and very thin. It looked more like a pork chop than a steak and had tough streaks of fat throughout. We did enjoy the sides: salad, baked potato and Brussel sprouts. The service was ok, notwithstanding the long wait for our drinks and lack of spacing between our appetizer and main dish.