Kfc
11 Town Centre Dr, 4212 - Helensvale
American
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Kontaktinformationen
📞
Telefon:
+61 7 5500 0040
🌐 Website:
http://www.kfcqld.com.au/
📍
Adresse:
11 Town Centre Dr, Helensvale
📷 Fotos (11+)
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Google Bewertungen (8)
Very bad customer service, workers lack self respect, I asked if there was any zingers left and of them responded very rudely
Just didn’t like the customer service that day at all
Google
absolutely shocking, the service was terrible along with missing food.
Google
Staff definitely need more training. Went on a quiet afternoon and ordered only a go bucket and waited at least 15 minutes for it. Young girl at the front counter kept handing out go buckets for people who were served AFTER me. Ended up having to remind her that I was way before them and should of had my order long before.
I also saw this same girl drop the popcorn chicken on the counter and decided to pick it up with NO GLOVES, put it back in the box, and serve it out. Disgusting.
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Google
Had a terrible pair of meals today at this store, lucky i was too hungry to complain. Cant expect too much from a crew that all look under 16 and cant get the food out fast enough to get back to mucking around in the front of house. Very unprofessional, but there looks like there may be some young love flourishing amoungst the staff.
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Google
First time ever going to this KFC & it will be the last! On Tuesday 5th of June 18 I went to order an ultimate box as I was very hungry. The lady that served me was the manager of this store & I asked if she could swap the chicken that comes with it (Drumstick or a wing) for an original fillet piece.
This is something I have done & asked at countless store's without any issue however. This manager very rudely told me that I'm not allowed to swap the chicken & I get what I'm given. I didn't argue with her as she seemed like she wanted an argument & ordered something less & cheaper only because I really wanted KFC.
I asked the KFC Australia page about this & they say it's at a Managers discretion which is fine. But to carry on the way she did & to tell me I get what I'm given. They lost my business which I'm sure is no sweat off their back but I would avoid going there in general as the service was extremely poor.
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Google
My daughter really enjoys getting KFC but each time we go the staff just seem quite unhappy to be there. It’s a real shame that the attitude of the staff in particular a lady named Chrystel ruins my experience and I don’t want to return. It wasn’t just me that had this opinion and it’s consistent each time I go. I really hope she changes her attitude or someone else serves me in the future.
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Google
went here on tuesday and one staff member is always friendly and makes my day. She is a shortish young girl with dark brown hair and is always smiling and happy to take my order. thankyou KFC westfield!
Google
I have come to expect disappointment whenever I try to order food at this KFC. The food is average and more often than not has been sitting in the heater for hours, but this is a problem shared by all stores. However, this particular store always seems to be out of something, and unlike I've come to expect at other KFC's they don't always offer to substitute for something similar. Instead, one of the far too many staff usually deny me my order entirely without a hint of empathy, or any expression for that matter, before returning to their conversation with the other blatantly under-utilised staff.
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Google
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