Pinecrest Bakery - Homestead

Great food and great service, but super slow. Jesus will return for his church before you get to order and receive your food. I’ve actually been standing in line for almost 30 mins and I haven’t even placed my order yet. I love this place, but each position in the back needs to be well defined. It appears as though the employees are running with their heads cut off without direction.

THE CUSTOMER SERVICE IS AWFUL!!! DON'T MAKE ORDERS OVER PHONE!!! IF YOU ARE IN A RUSH DO NOT COME TO THIS PLACE!!! My wife called and placed an order of croquettes, bread, and guava pastries to pick up the next day at 9am. When we went to pick up the order at 10am, they couldn't find what we had ordered. After 1 hour waiting, they find the order and they did not have the birthday croquettes that we had ordered the day before, they had to change to the regular croquettes. If you are going to order by phone, I recommend taking the order number and the name of the person who assisted you.

Service is horrible. This month only I’ve walked twice because of lack of customer service. One of those times, I’m assuming is a regular walked in said hi server boxed her pastries and she left. In the meantime I’ve been waiting almost 10 minutes to be waited on. I left and so did another person that was waiting. Food is good when you actually get waited on.