Mattito's

Poor Experience - first time eating here. Food was good, but I ordered the fish tacos and they brought me the shrimp tacos instead. I did not notice the difference in texture when eating so I thought I had received what I ordered. Instead of being charge $13 for the meal I actually ordered I was charged $17 and they were unwilling to change it even though it was their fault. DO NOT EAT HERE, IF THEY MESS UP THEY ARE UNWILLING TO ACCEPT IT AND CHANGE IT FOR THE CUSTOMERS CARE.

My coworkers & I were trying to place a lunch order over the phone for pick up. After looking at the menu & all of us trying to decide what to get, we called in & were told, "We're in a rush right now. Can you call back in 15 minutes?" .. Like, REALLY?! I get it if you're busy and / or short staffed (I hope that was the case), but seriously? We're customers too, and we're in a rush too, to eat! 🐷 We were craving some enchiladas, too! 😆 All I'm saying is that it could have been handled differently. Completely unprofessional. 🤦🏽‍♀️🙅🏽‍♀️

4/19/22...A member of our group ordered the beef fajitas...half of the order was fat. Brought it up the the waiter who brought it up to the manager. Manager stated to the waiter there was nothing they could do about it. The manager never visited the table to discuss the situation. A poor manager will eventually reflect negatively on the restaurant and its staff. Train the manager or replace them before it negatively effects what's left of what used to be a fine place to visit.