Popeyes Louisiana Kitchen

Hot chicken and COLD FRIES ! Why pull up to wait on order if everything isn’t made freshly prepared Popeyes Wednesday afternoon shift ??!! Smh Updated : 5.27.2022. Tried it again at work online pick up order. Such a shame the guy in window who delivered my food to me was the manager Here at 12pm!! Fries cold . Hard biscuits..chicken was edible. Just okay. I asked was honey in bag as stated in my notesm.he said. YES. however he didn't check. There wasn't honey in my bag anyway.. asked 2 for 2 piece white spicy..instead got a cold mild wing without even informing or asking me ..they need to get it together at this location and quit being lazy !!!

NO MASKS AND BAD SERVICE! I ordered on the app today for lunch and chose the pick up inside option. When I arrived the inside was closed there was a line wrapped around the building that I stayed in for 30 minutes. I ordered popcorn shrimp but instead I received a container of s**t. What type of inconsiderate, under achieving idiots would make a person wait in line for 30 minutes and then give them something old and inedible!? it was a waste of my entire lunch break and I will be returning for a refund when I get off. Also, at lunch the Manager didn’t have a mask on. I asked if she was supposed to have one on she said yes and put it on. When I returned at about 430 the cashier didn’t have a mask on. Why does the manager have a mask but her employees don’t?

Ugh! This location always has a high turnover of employees and the customer service is always less than ok. Sometimes there is a language barrier and then you just get these teenagers who they don't seem to train much on how to service and treat customers. Anytime I've gone, 60% of the time my order is just ok. The rest of the time something about the order isn't great. The chicken would be old, the order would be wrong, and they skimp on the sides. This time it was the sides. I got a tiny scoop of potatoes with barely any gravy and my beans and rice looked like they had used a cup that was previously used or poured some out before giving it to me.

My food was hot and fresh… but half of my beans wasted in the bag because they failed to tell me that they used soft drink lids for the red beans instead of the appropriate lid… so beans wasted everywhere!! Only the drive thru was open so I didn’t waste my time knocking on the door like I saw another guy do… just to be ignored! My food was hot and fresh but I was upset about my beans… sides are to expensive to just receive half of what you pay for! Communication is key…. They could’ve just told me to tie the bag up or something…

This Popeyes location is in a convenient place. It it near other fast food places but is a good place on it's own. Sometimes there is a wait due to labor shortages but this restaurant is solid and the workers work hard. There are some seasonal items on the menu which changes every few months. There biscuits and red beans and rice are the best around for a fast food restaurant and may be better than some restaurants. It's a good Popeyes and if one is ever in a mood for red beans and rice, biscuits, fried chicken or other southern cuisine, Popeyes is the restaurant of choice.

Don’t do mobile or online order. Lobby is closed even though it doesn’t indicate it is. You still have to wait in the drive through and let them know you ordered online. Then they will prepare it. All the Popeyes we been going to lately has just horrible service and people working there. Popeyes is probably one of my favorites places to get chicken. But not anymore. I wish Miles chicken had a drive through and more location. At least you can still walk into it.

Update. I revisited today, Thursday 3/24/2022. Wonderful, much better, hot, delicious,we enjoyed it. Thanks for everything. The manager she was excellent. I appreciate her, and her crew. God Almighty continue to Richly Bless you all in the name of Jesus Christ Amen. 🤗. Usually all goes well with my orders. But not this afternoon after 2:00p. I spent almost$30.00. I really had a taste for Popeyes meal. Big let down. The Red beans, which are my favorite, they smelled, and taste spoiled, nasty. The Chicken was cold, and the skin was falling off. I'm not happy about that. The mashed potatoes and biscuits were cold, but taste okay. I called 5 times, no answer, the phone just hung up

This location must have ONE person chasing the chickens around the restaurant, same person plucking each chicken then after butchering he turns on the grease waits for it to get hot and then batters and fry's the chicken. All while taking customer orders just to say he/she is being attentive... then starts the process all over... This is the worst restaurant experience I have ever had... fast food!?!? More like a sit in your car restaurant... what takes so long!?! Why has corporate not been alarmed about this?!? If this is what it takes to have a business then let me know! Ridiculous! And and and! Sometimes they only take cash!!!! Their credit card machine is always down! What gives!!! Some one is pocketing money.... Hmmmm