Wendy's

Up and down Beltline there are not a lot of options, particularly as it gets later in the evening. This is a heads-up for Corporate, the Franchisee, Management (if they care) or hungry/thirsty night owls like me: On Sunday, June 26th, I got in line here at the Wendy's around 9:40. The line stretched around the front of the store. This is not the first time that this location's drive thru has been slower than molasses. All I was in line for was a Sprite. I figured I might order a JBC to justify the visit. After 21 minutes in line. I pulled up to the order window. It was 10:01 pm. The crew member was short: "We're closed." I mentioned that I had been in line for twenty minutes and only wanted a drink. A full minute later, another crew member comes back more emphatically "WE ARE CLOSED." I ask about their hours and if there can be any consideration for the time I sat in line. By the way, there were at least five cars in line behind me. No response. I pull around. The car in front of me was being served. I was frustrated, so I went across the street to the Quick Trip. The manager asked me what was up. He could tell I was bothered. I shared the story. He comped my order. So, I ended up getting my Sprite - for free! The attached picture is from when I was at the stoplight looking back at the Wendy's, at 10:19 pm. Notice that there are still five or six cars sitting in line. Either this crew is really bad about communicating to customers that they are closed (say by turning off their lights) or they singled me out not to serve me. This is not a slight for all Wendy's. But this one store has dropped the ball several times in a row. With this time being by far the worst.

I do not recommend this place to anyone! I have visited a number of occasions and something is always going on. The last and final visit, the drive attendant was in tears. A customer not only cursed her out, she came into the establishments made threats. Instead of the manager deescalating the situation, she was talking about the employee to the customer! This went on for about 10 minutes while I waited for my food--keep in mind it was just sitting by the window! I waited another 10 minutes at the window for my food, watched another attendant take orders at the counter, and listened to the manager continue to insult the worker. She quit and left. No one came and there was a line of cars behind me. I parked and went into the store. Explained I had been sitting at the window and would like fresh food. The manager got an attitude with me because I wanted fresh food. Who wants food that's been sitting for 20 minutes. I will never visit this establishment again and do not recommend to anyone.

I work across the street but everyday they have the lobby locked. Me and my co workers always walk across Beltline rd(a busy intersection) just to have to cross right back because they refuse to have the lobby open. Everybody doesn't go through the drive through and the manager lady is super rude. When I find out her name I'll leave another review. I know she's Hispanic

Food's great. Sadly there's no self-serve modern soda machine inside like there are other locations. The location looks a little dated but thankfully the staff are friendly and the food is good. Between 3 and 4:00 p.m. are the best times to go there's hardly anybody there and there will be no wait in line.