Red Lobster

I got the garlic shrimp skewers and they were horrible, tasted like dry cardboard. Also, you can see in the picture that the tea in the cup is a different color than the half gallon next to it ( the tea in the cup tasted like they mixed it with lemonade, it didn’t even come with ice) Do not recommend this place by any means.

This store really deserves no stars!!! My husband and I treated my parents to Red Lobster at the 6357 I-55, Jackson, MS 39213 location on yesterday (07-02-2022). My mother ordered the Seaside Shrimp Trio with Broccoli as one of her sides. Inside the Broccoli we noticed there was a maggot or some type of white worm in the Broccoli. I brought it to the waitress attention which then spoke with the manager. The manager tried to convince us that it was a stem of the Broccoli. No way, it had two little black eyes. So instead of removing that particular order off the ticket, the manager had the ordasity to ask us if we wanted another order of Broccoli. My husband asked the manager "if you saw this in your food would you eat it"? The manager replied "well I love Broccoli, I eat it all the time"! The manager never answered the question that was asked to him. He did give us a free dessert but as for my husband he just wanted the check so we could just pay and leave. Mind you not, Jackson, Ms is still under a boil water noticed so how were you all washing off the produces and how was you able to still be selling beverages. I really don't care to know. I just know that me and my husband used to eat there all the time but as of 07-02-2022, Red Lobster will never get our business again!!!

Customer service sucks. We stood and waited 20 min just for hostess to come. She never showed so some older guy came to get our names and he was rude and dismissive. We finally got seated 9 min before closing, mind you we got there at like 9:05 and there were hardly any guests there. The food was not worth the wait! At least our server was half way decent. Other than that this has been my least enjoyable dining experience.

Hubby and I had been wanting to return to Red Lobster for quite some time, as it had been a while since our last visit. The food is ALWAYS amazing, but the service this time was mediocre, at best (We opted for curbside pickup, in the wake of the COVID-19 pandemic). We ordered online, chose a pickup time, and followed all check in procedures, only for me to still have to go inside and retrieve our food. I must admit, however, the place was spotless, and the servers were still friendly, despite having fallen behind with order preparation (hence my deduction of only one star). We absolutely love the cheddar biscuits, and tried several of the new dishes, which turned out to be delicious.

My daughter and I did not have a good experience. As soon as we sat down the waitress asked if we were ready to order. So we ordered soft drinks. The drinks came very quickly with biscuits, and we were asked again if we were ready to order. So I ordered an appetizer and my daughter's meal to start. I then quickly picked out a meal expecting the waitress to come back. I put Futurama on my phone to appease my daughter and we proceeded to watch two episodes without interruption. No food, no return to get my order, not even a how are you doing. I tried to pay at the table kiosk so we could leave, but it had the wrong items! So I finally caught someone's (not our waitress) eye and he came over to ask if we needed anything. I told him that it had been thirty minutes and we had no food and I hadn't even had a chance to order my actual meal yet. I asked to pay for my tea so we could leave. I understand being understaffed (though all the people who came after us were served in a more or less timely manner), but there is no excuse to keep us waiting so long to even order and the food we had ordered (kids fried fish and oranges, and some bacon wrapped scallops) not coming out at all.