Huddle House

It’s Saturday night 10:30pm and there’s about 3 customers inside. 1 cook on the grill like always but we have literally been waiting for a hour and a half and STILL DONT HAVE OUR FOOD. This is ridiculous. Waitresses standing around waiting on the cook to produce orders…and it’s NOT their fault. The cook finally asked one of the other employees to help her pull food. So just maybe we will have our orders in the next 30 minutes…I could understand if they were short staffed but there are plenty of employees here. That’s not the problem. I normally don’t write reviews but this needs to be addressed.

The food and service were great; the rank is lower because the place was full of loud, high (you could smell it) kids. They didn't leave a tip and several of the servers were very rude and "mouthy" with the kids about it. If you expect a tip from every customer, you are in the wrong business. As kind and considerate as it is, tips are not a requirement for proper service. Being nasty to customers causes the service and experience to lessen for everyone else.

Brought my wife and 3 kids to the huddle house first time we've ever been. We ended up with a waitress named Kelsie. By far one of the best waitresses we had ever had. Thanked her for all the service and everything she did. She was constantly running like a chicken with her head cut off. But something she did that most waitresses don't do is she took her time into our children and making sure they each got exactly what they wanted and then some. You don't find waitresses this good anywhere.

Terrible experience. Ordered through grubhub (the driver was amazing and none of this was her fault) and nothing was made correctly except for the pancakes and toasted bread. We ordered $70 worth of food only to have the hashbrowns be HARD, the beef tips be completely charred and inedible, and they almost forgot another part of our order again. We have tried ordering delivery 3-4 times now and every time has been a disappointment and something is completely inedible. Eating in is good, but DO NOT order online and get delivery. They will mess something up and they don't care at all. Tired of wasting my money here.