Starbucks

This was my first time at this Starbucks! It’s a small location sitting off the Dunn Ave. When I decided to stop there was no one in the line. I placed my orders and drove to the window, she handed me my sandwich, and she began to had me my drink and she says “I’m so sorry I selected the wrong item for you so this is on us but here’s the drink you ordered” she was very nice, customer service A+

Went to Starbucks for my bogo had a caramel apple spice frappe & a hot pumpkin spice latte. And for dessert pumpkin spice creme filled muffin, ummmmmm soooooo goooood....Both drinks prepared awesomely. Team members were on point. Busy afternoon. Team members kept up with the orders. The wait was not long at all. Considering. Store was spotless. Team members were friendly, courteous & quite happy. Only thing wrong. Men's restroom was well sanitized & incredibly clean. Restroom floors were spotless. Team members must wash your hands sign was up. Plenty of soap & bathroom tissue. Keep up the good work, Team starbucks!! Thanks for keeping it clean & comfortable.

Put in a mobile order, was told it was ready, and still sat at the window for 10 mins. No reason or excuses give just acknowledged my patience. Is this really the world we have come to expect from customer service based business? And where is the signage from the road? Unless you're a local, you will never see it.