Dunkin'

This is the only location I have ever been to that refuses to put almond milk in their frozen drink machine. They claim that it’s due to allergies; however, a lot of people have an intolerance/allergy to dairy yet they still put dairy in the blender. They offer the options of dairy milk, oat milk, or coconut milk for frozen drinks. All of which people also have allergies to. An estimated 2% of people in the US is allergic to tree nuts. Approximately 65% of the population has a reduced ability to digest lactose. How does it make sense to ban almond milk!? It does not. Do better. Maybe you could wash the blender between customers? You’d think that would be standard procedure anyways. But no now I just have dairy residue in my drink from the Karen before me. Do better.

Always out of speciality milk for more than a week at a time. Certain mornings you have to wait literally 20-45 minutes for your order. They cannot handle their business at all when it gets busy. They close their mobile app service and forget to put it back on certain days. They close early on sunday nights and still allow you to purchase food and drinks and tell you to come back another day to get them. Today I ordered two lattes at 8:30 on the mobile app. It's now 9:22 and I'm still waiting. I had to ask them what happened to my order for them to start making it. Unreal. This is the last time I come here. I had enough. Going to walk a little farther to Summit Ave but totally worth it. Getting coffee to start your morning is supposed to put you in a good mood. Not stress you out. Unreal.

September 2nd at 9pm. This DD is the worst. The worker there disrespected my brother when he asked if they were given free donuts at the end of the day and called him crazy. She made really bad drinks and the treatment was very poor. The place is extremely dirty and one of the workers there was eating the donuts while working with her hands without gloves on in the midst of this pandemic. Neither of the workers there were wearing masks. This is by far the most disgusting DD I’ve been to. They refused to change the drinks that the didn’t make properly.