Burger Theory Joliet

Stopped in for appetizers and drinks. The eggrolls were fabulous as was our bartender Jennifer! She made an amazing BT Old Fashioned. Probably the best I have ever had!! Recommend people to stop in when she is working. She has great beer recommendations from the many craft beer choices they have there. Definitely will be stopping by again.

The restaurant was so clean. The staff was friendly and plentiful. There are TV available in some areas for sports viewing, yet it was a quiet family atmosphere. The food smelled wonderful and tasted even better. The restaurant is open to the hotel so parking was a little far from the entrance which was the only downside. I'm surprised there weren't more people dining when I went in.

This is such a lovely place. The restaurant was so nice. The interior looks simple yet lovely at the same time. The atmosphere and vibe are really comfortable. The restaurant was also spotless. The food was good. I only tried the house’s burger with fries and a drink, and I can say that it is good. The burger was very fresh, as were the fries. I specifically ordered their farm fresh burger, and, based on its name, it was really fresh. The burger was so juicy. I love every single ingredient of it. The roasted red peppers and the roasted garlic mayo really hit different notes in the burger. It has a good portion, and I think it is also reasonable for its price, plus it also has a side of a handful of well-seasoned fries. The fries were also crispy and cooked perfectly. The restaurant was not busy when we ate our lunch, but we expected a long wait for the food, because we really waited longer than we expected. I guess waiting for the food was really worth it because the food was really good. The staff were also friendly and helpful to us. I will definitely be back if I am near the area and if there is a chance.

Pricey burger joint. Large beer selection Had the Bruben. Burger/Rueben sandwich. I took the burger off and the sandwich was excellent. The burger itself was very good. No gristle st all! Fries are good-seasoned. The salad was crisp n perfect. Appetizers were good. Get the poppers and the Boss burger. I had an Old Fashioned and it was made to perfection which is rare in Illinois.

Utter disappointment! Water glasses already present on the table were streaked from what appeared to be a lack of rinse agent in the dishwasher. Some of the flatware had evidence of such as well. The floors under my table and those in the area had not been cleaned between diners. Took 20+ minutes to receive my order of "Sliders" ordered medium-rare and an order of onion rings. Each or the burgers came well-done and the onion rings had been dropped (deep fried) more than once as the coating was closer to being burnt that golden brown and the onion inside was... Tired. When the server asked me how everything was on her trip to the kitchen, I told her and showed her. She apologized and asked if I would like them to re-do the order? I told her I was not prepared to wait another 20-minutes. She walked away. A gentleman that was seated at the table next to mine halfway through my wait to have my food delivered turned and asked me how the food was? I showed him my order and asked him what he was getting? "They haven't even taken my order yet, they have three more minutes." He left after sitting there for what he told me was 10-minutes. I had to ask another waitress for my check. After settling the check. I took the container of onion rings and went to the front desk and requested to see the Food/Beverage Director. I was told the manager for Burger Theory wasn't in. I requested to see the General Manager. I was escorted to his office. He introduced himself as Dewany. I placed the container of onion rings on his desk and told him he had a serious problem in his dining room. He picked up the onion rings and looked them over. He apologized and then proceeded to tell me he had only been there two-weeks, that he was brought in the fix the problems. As I left I told him it would be a very long time before I would ever return.