Arby's

This particular location has its ups and downs. Good service is spotty. Depending on who's on the drive through, you might get pleasant service or you might not. Your order may or may not be accurate. Same with your register transaction, although that is more commonly going to go well. My experience at the speaker has been more less-than-stellar than stellar. Same with the windows. Order takers and presenters are usually bored stiff and as a result, they have no interest in greeting me with a smile. If they greet me at all, it's normally with a bland "$x.xx" with my order total and that's it. To their credit, they are quick. They usually do include sufficient napkins, although not extras. The orders will be, most likely accurate and hot enough. It will probably taste just like an Arby's anywhere. Your drink won't have too much ice; it might not have enough. They usually do remember to include your straw. You won't likely consider this the best fast food you've ever had, nor the fastest, nor any other superlative. It will be...sufficient.

Just went into the store on Markland and stood at the register for 5 minutes and was ignored by staff completely. The one guy looked right at us and then turned back around and continued goofing off with the rest of the staff. We left and went to the Morgan Arby's and they were awesome. Five stars to them!

Don't even want to give one star. Went through drive thru just now the male that was there was very rude and even when the manager came to the window she was rude and slammed the window on us. Have never had such rude service. Going to add....don't waste your time clicking on the link the "owner" sends you cause it won't take you to anything. It's a joke

The lady working was rude! I understand there is a business to run and it's fast food but be a little more patient with someone ordering food. She kept asking " is that all?" After ever single item ordered. Then before we could finish the sentence "no I would like..." the worker says "well are you going to tell me what you want then?". Nope I'm not going to tell you I'm just going to drive away. I am sorry for whatever situation that has made you that person but that is no excuse for that attitude towards a customer.

I wasn't really unhappy with my visit but I felt like they had a lot of new people that didn't really know what they were doing. The cashier was friendly but didn't know the menu well. My husband had to ask 3 times what the difference between the bourbon brisket and steak because he had to practically yell for it to reach the person making the sandwiches since the cashier didn't know. The I asked for turkey instead of chicken on the chicken bacon Swiss because I really liked the sandwich without the fried chicken like they used to offer it forever ago. I was charged and extra $1.39 just to sub out the chicken for sliced turkey. Our food was good though and our cashier even came to check on us. Overall was not wowed though.

Worst experience at a drive-thru! The rudest lady was working the window. Had the nerve to ask if I was gonna tell her what else I wanted after I asked for a second to look, since they were out of what I wanted originally. I have allergies and can only eat certain things so I needed a second to search the menu. She got something from being so rude, I watched her and other employees laugh when I pulled forward. If you are in the mood for Arby's, keep on driving til you find a different one. Not worth time or money to be treated so rudely.