Souplantation

This is a location I have been coming to occasionally for some years. The positive: they carry enough selection to satisfy me for a buffet. Generally the the first area which is salads have reasonably fresh ingredients. The customer service here tends to be decent but not outstanding. The normal busboy guy that is there is pretty nice. The negative: from what I've seen no matter how many people are outside they will not open early The earliest they would open is exactly on time. Sometimes their soft serve ice cream machine dies and it takes them too long to fix it. I have gotten in the habit when it breaks the next time I come I call first to make sure it's working because sometimes it takes them weeks to fix it. Also on the chicken noodle soup: if you don't get there when they open they tend to run low The noodles and chunk chicken for it they need to be better at checking it and refilling it otherwise it's just the broth. aside from the things that need to be improved this is actually pretty decent location as long as they are mindful of the food and fix the soft serve machine faster when it breaks down.