Zaxby's

1st time in a Zaxby's. Ordered to orders of the meal that had 5 wings with bones.......lol.....had to ask for bones in chicken wings ?lol. Came with 3 chicken fingers, fries and toast. Had a cookie as well which put the whole meal over twenty five ?! Wow that's crazy......yes sir it is. So the bone in chicken wings I had with and without sauce. I am old school and liked them better without the sauces. The ones with sauce had sweet and spicy. I also tried something that seemed smokey and spicy. Wasn't really a fan of either. So the wings and chicken fingers were bother very salty to me. But, overall the plain wings and fingers were okay. They would be great to me if they weren't so salty.Toast was good. The restaurant was very clean and there counter help was very nice.

RAW CHICKEN!!!!!! How can you cut chicken for a salad and not notice that you are cutting raw chicken? What would happen if I would have eaten this and ended up in the hospital salmonella poisoning? Some little girl at the window taking orders that can’t even speak an audible sentence and the manager too busy sweeping the floor trying to make sure he doesn’t work a minute past closing time. If I was the own I would fire them all. Hire people that actually know when food is cooked, I’m sure they have a thermometer if your too blind to see translucent raw chicken.

I am not one to post negative reviews, but after my experience at this establishment it is much needed. I went to this store on 4/25/22 the drive thru customer service was horrendous. The girl taking my order was so rude and would not even let me convey my order to her without cutting me off to “speak to a co-worker.” Then when she read my order back it was completely wrong and they told me to just go to the next window. Then when I get to the window I very politely explained that I didn’t appreciate the customer service and after receiving my food they tossed my 6 finger platter in insane sauce instead of Wimpy and burned my my entire mouth and blistered it. It clearly stated on the receipt wimpy. I returned my order explaining my issue with the order and the shift manager stated she was sorry that someone put Insane Sauce in the Wimpy bottle. This could have been a fatal mistake to someone that has allergies. I honestly would not recommend this location to absolutely anyone. The staff could care less about the customers and the Management does not have any compassion or sympathy when they know it was their mistake. They just deflect the issue back on the customer and give you your money back. Beware!

The people that work at this Ulmerton Rd location are incompetent! If I could give 0 stars I would! EVERY SINGLE TIME we go here our order is wrong or missing something!!!! We keep going simply because we love the food when it’s prepared correctly but we ALWAYS have to check and if we don’t EVERY TIME the order is wrong smh Managers have no customer service either, no wonder why the workers don’t care. They need new leadership at this location who holds people accountable.